{"product_id":"quantum-storagecare-gold-support-plan-zone-1-extended-service-uplift-1-year-service-gold-support-p","title":"Quantum StorageCare Gold Support Plan - Zone 1 - Extended Service (Uplift) - 1 Year - Service Gold Support P","description":"\u003cdiv\u003e\n \u003cp\u003eUnlock maximum uptime and productivity with the Quantum StorageCare Gold Support Plan. Specifically designed for Zone 1 environments, this extended service (uplift) plan delivers elite, physical on-site support backed by 24\/7 access to expert technicians and Next Business Day arrival. Built to ensure reliability, stability, and seamless operation, StorageCare Gold covers repairs, maintenance, and both parts and labor — so your critical storage systems stay ahead of demand with minimal disruption. With a full-year scope, you gain long-term assurance, predictable budgeting, and a dependable pathway to sustained performance, even as your storage needs evolve.\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\n\u003cb\u003eComprehensive coverage for Zone 1\u003c\/b\u003e: The Gold Support Plan targets Zone 1 installations, providing dedicated, high-priority service designed to match the criticality of your most essential storage infrastructure.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eExtended service (Uplift) for guaranteed reliability\u003c\/b\u003e: This plan extends standard support into a more robust maintenance and repair program, ensuring you have enhanced protection and faster restoration when issues arise.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003e24\/7 support with Next Business Day on-site service\u003c\/b\u003e: You can rely on around-the-clock access to experienced engineers, with on-site visits scheduled for the next business day to minimize downtime and maximize productivity.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eOn-site, physical service with parts and labor included\u003c\/b\u003e: All essential work — from diagnostics to repair and preventative maintenance — is performed on-site by certified technicians, with all parts and labor charges covered under the plan.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003e1-year duration focused on dependable results\u003c\/b\u003e: A full 12-month coverage window provides consistent reliability, predictable budgeting, and long-term peace of mind for mission-critical storage systems.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003eTechnical Details of Quantum StorageCare Gold Support Plan - Zone 1 - Extended Service (Uplift) - 1 Year - Service Gold Support P\u003c\/h2\u003e\n\u003cul\u003e \u003cli\u003e\n\u003cb\u003eService type:\u003c\/b\u003e Gold Support Plan featuring extended service (uplift) for Zone 1 environments.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eZone coverage:\u003c\/b\u003e Zone 1 — optimized for the most demanding, mission-critical storage deployments.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eDuration:\u003c\/b\u003e 1 year of continuous coverage and support.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eAvailability:\u003c\/b\u003e 24\/7 access to expert support with Next Business Day on-site response.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eOn-site service:\u003c\/b\u003e On-site service location is provided to enhance usability, reduce downtime, and improve efficiency.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eService subtype:\u003c\/b\u003e Physical service designed to deliver hands-on maintenance, diagnostics, and repair.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eWhat’s included:\u003c\/b\u003e Maintenance, parts and labor, and a repair service to resolve issues promptly and effectively.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eRepair service:\u003c\/b\u003e Repair work is included to address failures and restore peak performance.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eReliability focus:\u003c\/b\u003e Aims to maximize uptime, reliability, and productivity through proactive support and rapid issue resolution.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eAdministrative coverage:\u003c\/b\u003e Simplified enrollment, clear terms, and predictable yearly billing to support procurement and budgeting.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003ehow to install Quantum StorageCare Gold Support Plan - Zone 1 - Extended Service (Uplift) - 1 Year - Service Gold Support P\u003c\/h2\u003e\n\u003cul\u003e \u003cli\u003e\n\u003cb\u003eAssess eligibility and zone alignment\u003c\/b\u003e: Confirm that your installation falls within Zone 1 and that Gold Support is the correct tier for your storage infrastructure.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003ePrepare identifiers\u003c\/b\u003e: Gather the product UPC or SKU, serial numbers, and any relevant account details to streamline enrollment and activation.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eSubmit enrollment information\u003c\/b\u003e: Provide necessary data to the service administrator or portal to activate Gold Support for the 1-year term.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eSchedule activation\u003c\/b\u003e: Coordinate with a Quantum-certified technician to schedule the initial on-site kickoff and diagnostic visit if required.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eConfirm coverage and terms\u003c\/b\u003e: Review the service level details, including 24\/7 access, Next Business Day response, and what is included under parts and labor.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003eFrequently asked questions\u003c\/h2\u003e\n\u003cul\u003e \u003cli\u003e\n\u003cb\u003eWhat is included in the Quantum StorageCare Gold Support Plan?\u003c\/b\u003e The plan provides Zone 1 coverage with extended service (uplift) for 1 year, 24\/7 support access, Next Business Day on-site visits, on-site maintenance, and inclusive parts and labor. It also includes a repair service to resolve issues and improve overall reliability and uptime.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eWhat does “Extended Service (Uplift)” mean for this plan?\u003c\/b\u003e It denotes a higher tier of service designed to deliver faster response, enhanced on-site support, and more comprehensive coverage than standard plans, focused on keeping critical storage systems running smoothly.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eHow quickly can I expect on-site assistance?\u003c\/b\u003e The plan offers Next Business Day on-site service, with 24\/7 access to support to help you reach a rapid resolution for issues that cannot be resolved remotely.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eIs maintenance included, and are parts and labor covered?\u003c\/b\u003e Yes. The plan includes proactive maintenance as well as parts and labor coverage for on-site repairs and servicing.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eHow do I activate or enroll in the Gold Support Plan?\u003c\/b\u003e Enrollment typically requires providing your product identifiers (UPC\/SKU), confirming Zone 1 eligibility, and coordinating with a Quantum service representative to activate the 1-year term and schedule any initial on-site activities.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eWho benefits the most from this plan?\u003c\/b\u003e Enterprises and organizations with high storage demands and critical data workloads that require maximum uptime, stable performance, and rapid problem resolution will benefit most from the Gold Support Plan.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Quantum","offers":[{"title":"Default Title","offer_id":45918620221666,"sku":"3772006","price":2088.28,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175336555.jpg?v=1755493386","url":"https:\/\/pegasussonline.com\/products\/quantum-storagecare-gold-support-plan-zone-1-extended-service-uplift-1-year-service-gold-support-p","provider":"PEGASUSS ","version":"1.0","type":"link"}