{"product_id":"veritas-extended-appliance-support-extended-service-1-year-service-svc-initial-12mo","title":"Veritas Extended Appliance Support - Extended Service - 1 Year - Service Svc Initial 12mo","description":"\u003cdiv\u003e\n    \u003cp\u003eEnsure uninterrupted performance with Veritas Extended Appliance Support - your ultimate solution for maintaining peak operational efficiency. Designed specifically for Appliance customers with valid Support Agreements, this service guarantees expert assistance when you need it most. With a 1-year duration, our Extended Appliance Support offers comprehensive technical support tailored to your unique needs, ensuring that you can focus on your business without worrying about technical hitches.\u003c\/p\u003e\n    \n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eComprehensive Technical Support:\u003c\/strong\u003e Get access to expert assistance for all your appliance-related issues, ensuring quick resolution and minimizing downtime.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003e1-Year Service Duration:\u003c\/strong\u003e Enjoy a full year of reliable service designed to maximize your appliance's efficiency and effectiveness.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eOn-Site Support When Necessary:\u003c\/strong\u003e Our team will evaluate your situation to determine if on-site support is needed, ensuring you receive the right help at the right time.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eApplicable Parts Delivery:\u003c\/strong\u003e If any parts are required for repairs, we make sure to deliver them promptly so that your appliance remains operational.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eExclusively for Supported Configurations:\u003c\/strong\u003e This service is tailored for appliances operating within supported configurations, ensuring that you receive optimal support.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eTechnical Details of Veritas Extended Appliance Support\u003c\/h2\u003e\n    \u003cul\u003e\n        \u003cli\u003eService Type: Extended Service\u003c\/li\u003e\n        \u003cli\u003eDuration: 1 Year\u003c\/li\u003e\n        \u003cli\u003eApplicability: Valid Support Agreement required for Appliance and Software\u003c\/li\u003e\n        \u003cli\u003eExclusions: Not applicable to NetBackup Flex Scale\u003c\/li\u003e\n        \u003cli\u003eSupport: On-site support determined on a case-by-case basis\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eHow to Install Veritas Extended Appliance Support\u003c\/h2\u003e\n    \u003cp\u003eTo take advantage of the Veritas Extended Appliance Support, follow these simple steps:\u003c\/p\u003e\n    \u003col\u003e\n        \u003cli\u003eEnsure you have a valid Support Agreement in effect for your Appliance and Software.\u003c\/li\u003e\n        \u003cli\u003eConfirm that your Appliance is operating in a Supported Configuration.\u003c\/li\u003e\n        \u003cli\u003ePurchase the Veritas Extended Appliance Support service through our official website.\u003c\/li\u003e\n        \u003cli\u003eOnce purchased, you will receive confirmation and details on how to access your extended support.\u003c\/li\u003e\n        \u003cli\u003eContact our support team whenever you require assistance, and we will guide you through the process.\u003c\/li\u003e\n    \u003c\/ol\u003e\n\n    \u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n    \u003ch3\u003eWhat is included in the Veritas Extended Appliance Support?\u003c\/h3\u003e\n    \u003cp\u003eThe service includes comprehensive technical support, on-site assistance if necessary, and prompt delivery of applicable parts for repairs.\u003c\/p\u003e\n\n    \u003ch3\u003eIs this service applicable to all Veritas Appliances?\u003c\/h3\u003e\n    \u003cp\u003eNo, the service is only applicable to Appliances with a valid Support Agreement and that are in a Supported Configuration. It does not cover NetBackup Flex Scale.\u003c\/p\u003e\n\n    \u003ch3\u003eHow long does the support last?\u003c\/h3\u003e\n    \u003cp\u003eThe Veritas Extended Appliance Support lasts for one year from the date of purchase.\u003c\/p\u003e\n\n    \u003ch3\u003eHow do I know if my Appliance qualifies for support?\u003c\/h3\u003e\n    \u003cp\u003eTo qualify, your Appliance must be operating in a Supported Configuration and you must hold a valid Support Agreement. You can reach out to our customer service for verification.\u003c\/p\u003e\n\n    \u003ch3\u003eWhat should I do if I need on-site support?\u003c\/h3\u003e\n    \u003cp\u003eIf on-site support is necessary, our team will assess your situation based on your request and determine if it is required. We will guide you through the process as needed.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Veritas","offers":[{"title":"Default Title","offer_id":45979779432674,"sku":"12793898","price":1547.52,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175331457.jpg?v=1755490824","url":"https:\/\/pegasussonline.com\/products\/veritas-extended-appliance-support-extended-service-1-year-service-svc-initial-12mo","provider":"PEGASUSS ","version":"1.0","type":"link"}