Allied Telesis Net.Cover Advanced - 3 Year - Service

The Allied Telesis Net.Cover Advanced - 3 Year - Service is a vital support solution tailored for businesses that require reliable and efficient network infrastructure management. Offering a comprehensive range of support services, this advanced service ensures that your network remains operational, secure, and efficient at all times. With features like next-day advanced replacement and multi-level technical support, Allied Telesis provides peace of mind to organizations of various sizes, enabling them to focus on their core operations.

• Comprehensive Technical Support: Access multi-level technical phone support designed to prioritize your inquiries for swift issue resolution, ensuring minimal disruption to your operations.
• Proactive Risk Mitigation: Utilize superior risk mitigation measures that protect the integrity and performance of your network, safeguarding your business from unforeseen issues.
• Next Day Advanced Replacement: Benefit from our Next Day Advanced Replacement service, which guarantees minimal downtime and enhances the reliability of your network infrastructure.
• 3-Year Service Duration: Secure long-term dependability with a comprehensive 3-year service plan, allowing for predictable total cost of ownership and peace of mind.
• Wide Range of Support Applications: Our service covers everything from the access edge to mission-critical core components, ensuring support for enterprise connectivity, IP voice, video, security, and data delivery.

Technical Details of Product

The Allied Telesis Net.Cover Advanced - 3 Year - Service includes:

• Multi-level technical phone support
• Priority queuing for urgent issues
• Advanced product replacement services
• Comprehensive risk mitigation strategies
• Access to a dedicated support team with extensive knowledge of Allied Telesis products

How to Install

Installing the Allied Telesis Net.Cover Advanced service is straightforward:

1. Purchase the Net.Cover Advanced - 3 Year - Service through an authorized reseller or directly from Allied Telesis.
2. Upon completing your purchase, you will receive a confirmation email containing your Net.Cover contract details.
3. Contact Allied Telesis technical support to register your service and gain access to various support resources.
4. Start enjoying immediate support and services as outlined in your contract.
5. Renew or extend your service before expiration to ensure continuous support without interruptions.

Frequently Asked Questions

• What is covered under the Net.Cover Advanced service? The service includes multi-level technical support, Next Day Advanced Replacement, and various risk mitigation strategies for your network infrastructure.
• Can I purchase a service contract if my warranty has expired? Yes, you can purchase Net.Cover support contracts at any time, although certain conditions may apply for warranty-expired products or those with a lapsed Net.Cover contract.
• What is the response time for support inquiries? With priority queuing, your inquiries will be handled promptly, ensuring a swift response from our technical support team.
• Is there a limit to the number of support calls I can make? No, there is no limit to the number of support calls you can make during the duration of your Net.Cover Advanced service contract.
• How do I renew my Net.Cover Advanced service? You can renew your service by contacting your authorized reseller or reaching out to Allied Telesis directly before the expiration date.