Allied Telesis Net.Cover Advanced - 5 Year - Service

Ensure the utmost reliability and performance of your network with the Allied Telesis Net.Cover Advanced - 5 Year - Service. This comprehensive support service offers dedicated assistance, proactive services, and superior risk mitigation measures, allowing your business operations to run smoothly and efficiently. With Net.Cover, you can enjoy peace of mind knowing that top-notch technical support and resources are at your disposal to tackle any network challenges that arise.

• Comprehensive Technical Support: Gain access to multi-level technical phone support tailored to prioritize your issues, ensuring prompt assistance whenever you need it.
• Proactive Services: Reduce potential downtime with proactive services and advanced product replacements, keeping your systems functioning at peak performance.
• Risk Mitigation: Implement superior risk mitigation strategies designed to safeguard your network against potential threats and vulnerabilities.
• Business Continuity: Achieve high availability and business continuity, allowing you to focus on core operations without the worry of network disruptions.
• Investment Protection: Protect your investment in network technology while enhancing reliability and adding tangible value to your business operations.

Technical Details of the Product

• Service Duration: 5 Years
• Support Type: Multi-level technical phone support
• Service Features: Advanced product replacement, priority queuing, comprehensive troubleshooting
• Application Support: Enterprise connectivity, IP voice, video, security, and data delivery
• Eligibility Conditions: Available for purchase at any time; conditions may apply for warranty-expired products or lapsed contracts

How to Install

To install the Allied Telesis Net.Cover Advanced - 5 Year - Service, please follow these steps:

1. Visit the Allied Telesis website or contact an authorized distributor to purchase the Net.Cover support contract.
2. Once purchased, review the contract details and eligibility requirements, especially if your network equipment is warranty-expired or has a lapsed contract.
3. Contact the technical support team to activate your service and discuss any specific needs or configurations for your network environment.
4. Utilize the priority queuing when you face any technical issues to ensure that your concerns are addressed swiftly.
5. Engage in proactive service reviews as recommended by the support team to identify areas for improvement and to maximize network availability.

Frequently Asked Questions

• What is included in the Net.Cover Advanced service? The Net.Cover Advanced service includes multi-level technical phone support, priority queuing, advanced product replacement, risk mitigation services, and proactive support for various applications.
• Can I purchase the service if my product warranty has expired? Yes, you can purchase the Net.Cover service at any time; however, conditions may apply for warranty-expired products or products with a lapsed contract.
• How do I activate my Net.Cover service? After purchase, you should contact the technical support team to activate your service and tailor the support to your network's specific needs.
• What types of applications are supported by the Net.Cover service? The service supports a wide range of applications including enterprise connectivity, IP voice, video, security, and data delivery.
• How does priority queuing work? With priority queuing, your support requests are prioritized, allowing you to receive faster assistance for critical issues impacting your network.