Ambir Expedited Service Agreement (ESA) - Extended Warranty - 1 Year / 2 Incident - Warranty

AmbirSKU: 6248575

Price:
Sale price$108.40

Description

Introducing the Ambir Expedited Service Agreement (ESA) - Extended Warranty, an essential solution designed to provide you with peace of mind and enhanced protection for your eligible Ambir scanner. This extended warranty extends your standard warranty coverage and ensures minimal downtime if your scanner requires replacement. With robust support and a focus on customer satisfaction, the Ambir ESA program is the best choice for safeguarding your investment.

  • Extended Warranty Coverage: The Ambir ESA program adds an extra year of warranty coverage to your existing warranty, giving you up to a total of 4 years of protection against unexpected hardware failures.
  • Expedited Advanced Replacement: If your covered Ambir scanner encounters issues, the ESA provides advanced replacement service, delivering a replacement unit within just 2 business days to minimize interruptions to your workflow.
  • Robust US-Based Support: Enjoy access to a dedicated support team based in the United States, offering remote troubleshooting assistance from knowledgeable representatives who resolve issues quickly and effectively.
  • Peace of Mind with Increased Coverage: By choosing the Ambir ESA, you secure your hardware investment with extended factory warranty coverage, ensuring expedient replacement of your scanner in case of product failures, thereby reducing downtime.
  • Convenient Return Process: If a scanner replacement is necessary, the ESA program includes a call tag for returning the non-working scanner, making it easy to send back the faulty unit without added stress.

Technical Details of the Product

  • Product Type: Extended Warranty (ESA)
  • Duration: 1 additional year of warranty coverage
  • Replacement Policy: Up to 2 business day advanced replacement
  • Incidents Covered: Up to 2 incidents per year per unit
  • Availability: Continental United States only

How to Install

To enroll in the Ambir ESA program, simply follow these steps:

  1. Purchase the Ambir ESA program at the time of your scanner purchase or within the warranty period of your existing scanner.
  2. Register your scanner and the ESA program through the Ambir website or by contacting customer support.
  3. Keep your purchase receipt and warranty details handy for future reference.
  4. In case of a malfunction, contact Ambir support to initiate the replacement process.

Frequently Asked Questions

  • Is the Ambir ESA available for all Ambir scanners? The ESA program is available for eligible Ambir scanners. Please check product specifications or contact support for eligibility details.
  • How do I initiate the advanced replacement process? If your scanner is malfunctioning, contact Ambir's US-based support team to begin the replacement process. They will guide you through the steps.
  • Can I purchase the ESA after I have already bought my scanner? Yes, you can purchase the ESA within the warranty period of your Ambir scanner. However, it is highly recommended to enroll as soon as you purchase to maximize your coverage.
  • What if I need more than two replacements in a year? The ESA program covers a maximum of two replacements per year per unit. If more replacements are needed, you would need to contact Ambir support for further options.
  • Does the ESA cover accidental damage? The Ambir ESA program does not cover accidental damage or misuse of the scanner; it only covers hardware failures under normal use conditions.

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