Description
The APC by Schneider Electric 1 Year NBD 1P Advantage Plan for Symmetra LX is meticulously crafted to deliver unparalleled support and protection for your critical single-phase Uninterruptible Power Supply (UPS) and Power Distribution Units (PDUs). By investing in this Advantage Plan, you ensure that your power management systems remain efficient and functional with minimal interruptions. With a rich array of services including rapid onsite responses and comprehensive repairs, this plan guarantees that your vital systems are always operational. Explore how the APC Advantage Plan can enhance the reliability and performance of your power solutions.
- Comprehensive Remedial Repairs: Gain peace of mind knowing that our Advantage Plan covers all necessary remedial repairs during the agreement year. This provision includes the dispatch of highly skilled and experienced service personnel ready to tackle any issues that arise.
- Inclusive of Parts, Labor, and Travel Costs: The Advantage Plan subscription encompasses all essential parts, labor, and travel expenses, ensuring transparency and allowing you to plan your budget effectively without unexpected repair costs.
- Next-Business-Day Response: Our Advantage Plan guarantees a standard on-site response within the next business day. This prompt response ensures any power supply interruptions are resolved quickly, thereby maximizing your uptime and maintaining productivity.
- Upgrade Options Available: For areas requiring enhanced service, the Advantage Plan provides upgrade options for 8-hour and 4-hour on-site responses. Consult your local Schneider Electric Services sales representative for tailored coverage options in your region.
- Increased Reliability and Value: This Advantage Plan is designed to enhance the reliability of your power solutions, protecting your investment. The included parts replacement service mitigates operational disruptions, fostering greater continuity in your business functions.
Technical Details of the Product
- Service Duration: 1 Year
- Response Time: Next-Business-Day for standard service
- Service Types: Parts and labor for physical service
- Availability: Upgrades for 8-hour and 4-hour on-site response available
How to Install
Installing your Advantage Plan is a straightforward process. Just follow these steps:
- Contact your local Schneider Electric Services sales representative to purchase the Advantage Plan for your Symmetra LX.
- Once the plan is confirmed, make sure that your UPS and PDUs are registered in the Schneider Electric system.
- Review the terms of your plan to fully understand your coverage and response times.
- If any issues arise, reach out to Schneider Electric support to initiate a service request.
Frequently Asked Questions
- What is included in the Advantage Plan? The Advantage Plan encompasses remedial repairs, parts, labor, and travel costs, alongside next-business-day response for urgent service needs.
- How quickly can I expect service? The standard response time for on-site service is next business day, with options available for faster response times through upgrades in numerous locations.
- Can I upgrade my response time? Yes, upgrades are available for 8-hour and 4-hour on-site response times. Please discuss with your local sales representative for more information.
- How do I initiate a service request? To start a service request, simply contact Schneider Electric support with your Advantage Plan details, and they will assist you in the process.
- Is there a limit to the number of service requests I can make? No, as long as the service issue falls within the coverage of the Advantage Plan, there is no limit on the number of service requests you can submit.
Customer reviews
Showing - Of Reviews