APC by Schneider Electric 1 Year NBD 1P Advantage Plan for Symmetra LX n For Symmetra

The APC by Schneider Electric 1 Year NBD 1P Advantage Plan for Symmetra LX is a premium service contract designed to keep your critical power equipment operating with maximum uptime. Specifically tailored for single-phase UPS systems and PDUs within the Symmetra LX family, this plan delivers fast, on-site support when you need it most—with a focus on rapid remediation, minimal downtime, and comprehensive coverage that makes power protection predictable and worry-free for your business.

• The Advantage Plan is built to protect the core components that keep your IT environment powered, ensuring you’re covered where it matters most—UPS devices and distribution units that handle essential workloads.
• If a problem arises, qualified technicians are dispatched to diagnose and repair the issue, restoring capacity and reliability quickly to minimize business disruption.
• The plan bundles the critical elements of service—replacement parts, expert labor, and travel expenses—so you don’t face hidden or surprise charges during an outage.
• For standard service requests, you benefit from a rapid next-business-day response, helping your operations resume with minimal downtime and predictable schedules.
• Designed with Symmetra LX users in mind, this plan aligns with your system architecture, maintenance routines, and uptime goals, delivering a seamless, hassle-free support option.

Technical Details of APC by Schneider Electric 1 Year NBD 1P Advantage Plan for Symmetra LX n For Symmetra

• Coverage period: 1 year from activation date
• Applicable equipment: Single-phase UPS and/or PDUs within the Symmetra LX family
• Remedial repairs: On-site diagnosis and repairs performed by qualified service personnel
• Inclusions: Parts, labor, and travel costs required for repairs
• Response time: Next-Business-Day on-site response for standard service requests

how to install APC by Schneider Electric 1 Year NBD 1P Advantage Plan for Symmetra LX n For Symmetra

Enrolling in the Advantage Plan is designed to be straightforward so you can activate coverage with minimal downtime and start benefiting from rapid response and on-site repairs. Follow these steps to initiate service and keep your Symmetra LX devices protected:

• Verify that the Symmetra LX UPS and/or PDUs you intend to cover are compatible with the 1P Advantage Plan and that the plan has been activated for your site. Activation typically requires proof of purchase, product model, and serial numbers.
• Prepare essential information such as device model, serial numbers, and the site address where service is required. Having this data ready speeds up dispatch and diagnosis.
• Contact APC support or your authorized distributor to initiate the Advantage Plan service request. Specify that you are seeking remedial coverage under the 1 Year NBD plan for Symmetra LX, and provide the device details and requested service window.
• The support team will coordinate with you to schedule the Next-Business-Day on-site visit, or a sooner appointment if available, based on technician availability and your operational requirements.
• A qualified technician arrives, diagnoses the issue, performs necessary repairs, replaces required parts, and validates that the UPS or PDU is operating correctly. Post-service documentation will confirm resolution and updated maintenance records.

Frequently asked questions

• What does the Advantage Plan cover? The plan provides remedial repairs for single-phase UPS systems and/or PDUs within the Symmetra LX family, including dispatch of qualified service personnel, parts, labor, and travel costs, plus Next-Business-Day on-site response for standard service requests.
• Which devices are eligible? Eligible devices include single-phase APC Symmetra LX UPS units and PDUs that fall under the scope of the 1P Advantage Plan rather than multi-phase configurations.
• What is the expected response time? For standard on-site service, the plan guarantees Next-Business-Day response, subject to technician availability and site access windows.
• Are parts and travel costs included? Yes. The plan covers parts, labor, and travel costs required to complete authorized repairs within the coverage period.
• How do I activate or renew the plan? Activation or renewal is typically completed through APC support or your authorized distributor. You’ll need device details (model and serial numbers) and proof of purchase to finalize enrollment and ensure continuous coverage.