Description
The APC by Schneider Electric 1P Advantage Plan is an essential service designed to offer exceptional support and peace of mind for your single-phase Uninterruptible Power Supply (UPS) and Power Distribution Units (PDUs). This one-year service plan guarantees that your equipment remains in optimal condition, ensuring that your operations run smoothly without interruptions. With a focus on rapid response times and comprehensive coverage, this plan is perfect for businesses that demand reliability and efficiency.
- Comprehensive Coverage: The Advantage Plan encompasses all necessary parts, labor, and travel costs, ensuring that you're fully protected against any issues that may arise with your UPS or PDUs.
- Rapid Response Time: Benefit from next-business-day service for on-site repairs, allowing your operations to proceed with minimal disruption and ensuring that any problems are quickly addressed.
- Flexible Upgrade Options: Depending on your specific needs, you can choose upgraded response times of 4-hour or 8-hour on-site service in most locations, providing you greater flexibility and responsiveness.
- Expert Personnel: Qualified service technicians are dispatched to handle repairs, ensuring that your equipment is serviced by experienced professionals who know their trade.
- Enhanced Reliability: The Advantage Plan is crafted to maximize your system's reliability and productivity, instilling confidence in your equipment's performance and minimizing downtime.
Technical Details of the Product
- Service Type: Remedial Repairs
- Response Time: Next-Business-Day (standard); 4-hour & 8-hour upgrades available
- Service Duration: 1 Year
- Inclusions: Parts, Labor, Travel Costs
- Physical Service Sub-Type: On-site service
How to Install
To activate your APC by Schneider Electric 1P Advantage Plan, follow these simple steps:
- Purchase the Advantage Plan through an authorized Schneider Electric distributor or directly from the Schneider Electric website.
- Upon purchase, you will receive a confirmation email with your service plan details.
- Contact your local Schneider Electric Services sales representative to confirm your coverage area and discuss any specific needs or upgrades.
- Keep your confirmation and service details handy for easy reference when you need to utilize your service benefits.
Frequently Asked Questions
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Q: What does the APC by Schneider Electric 1P Advantage Plan cover?
A: The Advantage Plan covers remedial repairs, including all parts, labor, and travel costs associated with service calls for your UPS or PDUs. -
Q: How quickly can I get service if an issue arises?
A: The standard service response time is next-business-day, but upgrades for quicker service (4-hour or 8-hour) are available in most locations. -
Q: Is the Advantage Plan available in my area?
A: Coverage may vary by location. It is best to consult with your local Schneider Electric Services sales representative for specific details regarding your area. -
Q: How do I upgrade my response time?
A: To upgrade your service response time, please contact your local Schneider Electric Services sales representative for options and availability. -
Q: What is the duration of the service plan?
A: The APC by Schneider Electric 1P Advantage Plan provides service coverage for one year, ensuring your equipment remains operational and reliable.
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