APC by Schneider Electric Additional Contract Preventive Maintenance Visit for 150 kW UPS — 2 Hour, 8x5 Service

Protect your critical power backbone with an APC by Schneider Electric Additional Contract Preventive Maintenance Visit. This targeted 2-hour on-site engagement is designed for UPS systems up to 150 kW, delivering proactive maintenance, reliability, and total cost of ownership predictability. With 8x5 phone support and a structured maintenance workflow, this service helps you minimize downtime, extend equipment life, and maintain peak efficiency in demanding environments.

• Precise 2-hour on-site maintenance: A focused, time-bound visit that covers essential preventive checks, status verifications, and targeted corrective actions to keep your UPS performing at its best.
• Up to 150 kW UPS coverage: Tailored for medium to large enterprise installations, ensuring the service aligns with the exact capacity and complexity of your power protection system.
• 8x5 phone support for dependable assistance: Access expert guidance during business hours, so you can address questions, schedule follow-ups, and escalate issues quickly.
• Predictable total cost of ownership: Add a set maintenance visit to your budget, reducing unexpected repair costs and preserving the value of your power infrastructure.
• Comprehensive maintenance deliverables: Includes system health checks, documentation, and a formal service report that informs future planning and upgrade decisions.

Technical Details of APC by Schneider Electric Additional Contract Preventive Maintenance Visit for 150 kW UPS

• Service Type: Additional Contract Preventive Maintenance Visit
• Duration: 2 Hours
• Coverage: UPS systems up to 150 kW
• Support Window: 8x5 phone support
• Included activities: On-site inspection, environmental and electrical health checks, battery health assessment, capacitor and connection integrity checks, firmware/software review, load and transfer readiness testing, and preventive maintenance reporting
• Documentation: Service report detailing findings, recommendations, and any required follow-up actions
• Impact: Helps prevent unexpected downtime, maintains performance, and extends equipment life

How to Install APC by Schneider Electric Additional Contract Preventive Maintenance Visit

Scheduling and preparing for your Additional Contract Preventive Maintenance Visit is straightforward. Follow these steps to ensure the 2-hour engagement goes smoothly and delivers maximum value for your UPS system:

• Step 1 — Confirm eligibility and plan: Verify that your UPS is within the 150 kW coverage range and that you have an active contract or eligible add-on for preventive maintenance.
• Step 2 — Schedule the visit: Contact your APC service coordinator during 8x5 business hours to book a convenient date. Provide the UPS model, capacity, location, and any site access requirements.
• Step 3 — Prepare the site: Ensure clear access to the UPS cabinets, battery rooms, and any cooling or electrical panels. Have any relevant manuals, drawings, and the current maintenance history on hand.
• Step 4 — Confirm prerequisites: If there are critical loads or active maintenance windows, coordinate with operations to minimize business impact during the 2-hour visit.
• Step 5 — On-site execution and reporting: The APC technician performs the 2-hour maintenance, documents findings, and provides a detailed service report with actionable recommendations and next steps.

Frequently asked questions

• Q: What exactly is included in the 2-hour preventive maintenance visit?
  A: The visit covers a structured health assessment of the UPS and related components, battery health checks, firmware/software reviews, environmental checks, load and transfer readiness testing, and a written service report outlining findings and recommendations.
• Q: Is this service suitable for all APC UPS models?
  A: The service is designed for UPS systems up to 150 kW. Confirm with your APC service representative to ensure model compatibility and readiness for the preventive maintenance workflow.
• Q: What does 8x5 phone support entail?
  A: 8x5 phone support provides weekday business-hour access to APC-certified technicians who can answer questions, assist with planning, and help troubleshoot issues remotely between visits.
• Q: How does preventive maintenance help my operation?
  A: Regular preventive maintenance reduces the risk of unexpected failures, extends battery life, optimizes cooling and efficiency, and helps preserve the overall reliability and performance of your power protection system.
• Q: How should I prepare for scheduling?
  A: Gather UPS model information, current firmware version, battery configuration, and any known issues. Identify a preferred time window and ensure site access for the technician to complete the visit within the 2-hour window.