APC by Schneider Electric On - Extended Service - 1 Year - Service a Service Plan

Secure your critical infrastructure with the APC by Schneider Electric On - Extended Service - 1 Year. This comprehensive service plan delivers professional, on-site support right at your location, with Next Business Day response, ongoing maintenance, and included parts and labor. It’s designed for data centers, enterprise IT rooms, remote facilities, and any environment where uninterrupted power protection is essential. With this extended service, you gain predictable budgeting, faster issue resolution, and the confidence that comes from working with the trusted APC brand that millions rely on for mission-critical reliability. Whether you’re protecting UPS systems, power distribution units, or other APC power protection assets, this plan extends your protection beyond standard warranties to keep your operation resilient, compliant, and running smoothly.

• Next Business Day on-site service ensures rapid, predictable responses to incidents, minimizing downtime and keeping your equipment protected when it matters most.
• Maintenance, parts, and labor coverage provide a single, predictable cost structure—no surprise repair bills—and ensure genuine APC parts are used in replacements.
• On-site physical service means trained technicians come to your facility to perform inspections, preventative maintenance, diagnostics, and repairs directly at the point of use.
• Peace of mind with APC-certified experts who understand APC power protection products inside and out, delivering professional workmanship and proven service processes.
• Flexible, scalable protection suitable for diverse deployments—from a single UPS to multi-rack data centers—so you can tailor coverage to your risk profile and budget.

Technical Details of APC by Schneider Electric On - Extended Service - 1 Year - Service a Service Plan

• Service type: Extended Service Plan
• Duration: 1 year
• Service level: Next Business Day On-site
• Coverage: Maintenance, Parts & Labor
• Service delivery: On-site at customer location (physical service subtype)

The APC by Schneider Electric On - Extended Service is built for mission-critical reliability. It complements existing warranties and support agreements by providing a dedicated, responsive service channel focused on APC’s trusted power protection hardware and solutions. With Next Business Day on-site support, you’ll minimize the risk of unplanned downtime and maintain higher availability for essential systems. This service plan is ideal for IT rooms, small and mid-size data centers, edge locations, and any environment where rapid access to expert technicians is essential to preserve uptime. By covering maintenance activities, necessary parts, and labor, the plan reduces total cost of ownership and simplifies procurement, making it easier to budget for ongoing protection without hidden fees.

Beyond the core benefits of on-site repair and maintenance, this extended service plan aligns with operational best practices such as preventive maintenance scheduling, proactive health checks, and timely firmware or hardware part replacements when required. The plan also supports compliance and audit readiness by ensuring your protective equipment stays within recommended service windows. With the peace of mind that comes from knowing your APC equipment is backed by a dedicated service network, you can focus on productivity, performance, and innovation rather than worrying about coverage gaps or unexpected repair costs.

How to Install APC by Schneider Electric On - Extended Service - 1 Year - Service a Service Plan

Installing or activating this service plan is designed to be straightforward, so you can get coverage in place quickly and start benefiting from rapid response and on-site support. The process centers on identification, activation, and scheduling, with a strong emphasis on accuracy and proper documentation to ensure eligibility and the fastest possible service delivery.

• Identify eligibility and gather product details — Have your product’s UPC or SKU handy, along with original purchase information, serial numbers if applicable, and the date of purchase to verify eligibility and streamline activation.
• Access the APC service activation channel — Log in to the APC by Schneider Electric customer or partner portal, or work with your account manager to initiate service activation. If you’re using a reseller, request their assistance to ensure your plan is correctly configured.
• Choose the Extended Service option — In the activation flow, select the 1-year Extended Service Plan and confirm the service level is set to Next Business Day On-site with Maintenance, Parts & Labor coverage.
• Provide service location and scheduling preferences — Enter the installation or service address, access instructions, and your preferred windows for technician visits. This helps ensure the Next Business Day SLA can be met consistently.
• Confirm and document — Review the terms, confirm the service start date, and save the confirmation details. You should also receive a digital agreement and a point of contact for service coordination.

Frequently Asked Questions

• What exactly does the APC On - Extended Service cover? This plan provides on-site next-business-day response, maintenance services, and coverage for parts and labor related to APC power protection equipment. It is designed to minimize downtime and extend the life of your APC assets.
• How fast is the on-site response? Most service requests addressed under this plan are fulfilled with Next Business Day on-site visits, subject to scheduling and region availability.
• Are parts guaranteed to be genuine APC parts? Yes. Replacements and repairs under this plan use genuine APC parts to maintain compatibility and performance with your protection equipment.
• Can I extend the service beyond 1 year? Yes. APC offers extended-term service plans and scalable options to fit longer-term protection needs and larger deployments.
• Is remote support included? The core offering focuses on on-site service with guaranteed parts and labor; remote support or hybrid options may be available as add-ons or through other service agreements depending on your location and product line.