APC by Schneider Electric Scheduling Upgrade - Extended Service - Service 7x24 For Mprs

Go from OUTDATED to UPGRADED with the APC by Schneider Electric Scheduling Upgrade – Extended Service. This comprehensive offering is designed to refresh and sustain your aging 3-phase UPS or cooling system, delivering a smarter path to reliability, uptime, and cost control. By extending the life of critical power and cooling infrastructure, you reduce the need for premature replacements, lower total cost of ownership, and protect your business against expensive downtime. With 7x24 coverage and dedicated phone support, you gain a dependable partner in maintenance, helping you plan ahead, schedule maintenance windows with precision, and keep your mission-critical environments operating at peak performance. This upgrade is especially valuable for data centers, manufacturing facilities, healthcare providers, and large enterprises relying on robust, uninterrupted power and cooling to safeguard sensitive operations. The service blends proactive maintenance, timely updates, and expert oversight to ensure your APC systems stay aligned with evolving demands, standards, and operating conditions.

• Proactive maintenance that minimizes downtime: The Scheduling Upgrade delivers regular, forward-looking maintenance windows tailored to your facility’s load profile and operational rhythms. Expect scheduled inspections, targeted performance checks, firmware and software updates when required, and proactive replacement of wear items to prevent unexpected outages. This proactive approach helps you avoid reactive repairs, extend component life, and maintain consistent uptime for your critical workloads.
• Designed to extend life of aging equipment: Instead of a costly hardware refresh, this service focuses on optimizing and refreshing performance for aging APC systems. Through disciplined maintenance, calibration, and tuning, your 3-phase UPS and cooling subsystems regain efficiency, reduce heat and energy waste, and continue to deliver stable power and climate control. This means you can maximize the value of existing assets while delaying capital expenditures without compromising reliability.
• Predictable total cost of ownership: With a clearly defined scope, fixed service parameters, and scheduled maintenance intervals, you can forecast operating expenses with confidence. The Extended Service model reduces the unpredictability that often accompanies ad hoc repairs, helping you budget effectively for long-term reliability. This clarity supports enterprise financial planning by providing a transparent path to sustained performance and reduced risk of expensive emergency interventions.
• Phone support for dependable efficiency: The package includes prioritized phone support from APC-certified technicians, ensuring quick access to expert guidance when needed. Rapid triage, escalation, and on-demand advice help your team resolve issues faster, minimize downtime, and maintain service levels. The value of expert assistance is especially important in complex multi-rack environments where timing and precision matter for uninterrupted operations.
• Optimized performance for mission-critical workloads: Regular health checks, performance tuning, and best-practice configurations ensure your UPS and cooling systems deliver dependable voltage stability and cooling efficiency. Expect improved power conditioning, optimized thermal management, and resilience against fluctuating demand. This optimization translates into higher reliability for critical applications, better energy efficiency, and lower risk of productivity losses during peak load periods.

Technical Details of APC Scheduling Upgrade - Extended Service - Service 7x24 For Mprs

• Get this information from the "specifications" section of the product from https://ec.synnex.com/ using product "UPC" or "SKU" as reference

How to install APC Scheduling Upgrade - Extended Service

Installing or activating the Scheduling Upgrade is a collaborative process between your facility team and APC-certified technicians. The goal is to integrate extended 7x24 service into your existing support framework with minimal disruption and maximum clarity about expectations. Below is a practical guide to help you prepare for and complete the upgrade smoothly.

• Step 1: Confirm eligibility and scope. Review your current 3-phase UPS and cooling infrastructure to determine which components and software are eligible for the scheduling upgrade. Identify critical loads, redundancy configurations, and any monitoring systems already in place so the upgrade can be aligned with your operational priorities.
• Step 2: Gather documentation and references. Collect device model numbers, serial numbers, current firmware versions, and the UPC/SKU identifiers for the equipment. Have maintenance contracts or existing service agreements on hand to streamline the provisioning process and to ensure the upgrade is properly cataloged in your asset management records.
• Step 3: Schedule a coordination window. Work with APC support or your channel partner to select an installation window that minimizes impact on production. Coordinate with facilities teams to ensure access, safety clearances, and any required power-down or transfer procedures are documented and approved in advance.
• Step 4: Prepare monitoring and documentation. Ensure monitoring systems (if any) are ready to integrate with the extended service platform. Prepare baseline performance data and success criteria for post-upgrade verification. Document service expectations, including response times and escalation paths, to align with your internal SLAs.
• Step 5: Execute upgrade and verify performance. Technicians perform the upgrade, perform health checks, apply recommended configurations, and validate performance against defined metrics. After completion, confirm that 7x24 phone support is accessible and that your team knows how to contact APC for ongoing assistance. Restore normal operations and monitor for any anomalies during the first 72 hours of operation.

Frequently asked questions

• Q: What exactly is included in the Scheduling Upgrade – Extended Service?

  A: The service provides extended 7x24 scheduling for maintenance, proactive upkeep of aging 3-phase UPS and cooling systems, and dedicated phone support from APC-certified technicians to ensure reliable, rapid assistance and problem resolution for critical infrastructure.

• Q: Which environments benefit most from this service?

  A: Data centers, healthcare facilities, manufacturing plants, and large enterprises with substantial uninterrupted power and cooling requirements benefit most. Any operation that demands high availability and predictable maintenance costs will see value in extended service and proactive maintenance windows.

• Q: How does this service affect total cost of ownership?

  A: By reducing unexpected failures, extending asset life, and providing transparent, scheduled maintenance with defined costs, the service lowers the risk of expensive emergency repairs and capital expenditures, resulting in a more predictable and manageable total cost of ownership over time.

• Q: How do I access support if I experience an issue?

  A: You’ll have access to 7x24 phone support from APC-certified technicians. In the event of a critical incident, you can escalate quickly, and APC will guide you through triage steps and, if necessary, coordinate rapid on-site assistance or remote remediation.

• Q: Can this upgrade be used with multiple sites?

  A: Yes. The Scheduling Upgrade is designed to support multi-site deployments, helping organizations unify maintenance planning, standardize configurations, and apply consistent best practices across data centers, facilities, or campuses with APC equipment.