Description
The APC by Schneider Electric Service Pack - Extended Warranty - 3 Year is the definitive protection plan for your investment in 1-Phase UPS systems. Designed specifically to extend your coverage beyond the standard service pack or factory warranty, this extended warranty ensures that you have the essential support and protection in place when it matters most. With a host of unique features and benefits, the Extended Warranty allows you to focus on your business operations without worrying about equipment failures. Discover how this warranty can provide you with the peace of mind you deserve.
- Comprehensive Coverage: The Extended Warranty encompasses both repair and replacement of your UPS system, including coverage for the battery, ensuring that you are never without support.
- 24/7 Customer Support: Enjoy round-the-clock telephone support to address any concerns or issues immediately, which is especially crucial during urgent situations that could impact your business operations.
- Service Entitlement Assistance: Gain access to service entitlement assistance, which simplifies the management of your equipment lifecycle and clarifies your service options and entitlements.
- EcoStruxure IT Free: Access the advanced EcoStruxure IT monitoring platform at no additional cost (restrictions apply), allowing you to keep track of your UPS system’s performance and health.
- Increased Productivity: With hands-on support through the physical service sub-type, you can enhance productivity and ensure projects are completed on time, essential for businesses operating under tight deadlines.
Technical Details of the Product
- Service Duration: 3 years
- Type: Extended Warranty for 1-Phase UPS
- Support: 24/7 Customer Telephone Support
- Battery Coverage: Included
- Service Entitlement Assistance: Included
- EcoStruxure IT: Free Access (restrictions apply)
How to Install
The installation process for the APC by Schneider Electric Service Pack - Extended Warranty is straightforward. To activate your warranty, follow these steps:
- Purchase the Extended Warranty from an authorized retailer or directly from Schneider Electric.
- Upon purchase, you will receive a Service Warranty Certificate via email.
- Register your warranty on the Schneider Electric website by providing your product details and the warranty certificate number.
- Once registered, you will have immediate access to your warranty benefits, including customer support and EcoStruxure IT.
- Keep a copy of your warranty certificate for your records and future reference.
Frequently Asked Questions
- What does the Extended Warranty cover? The Extended Warranty covers repair or replacement of your 1-Phase UPS system and the battery, along with 24/7 customer support.
- Can I transfer my warranty to another user? Typically, warranties are non-transferable. Please consult the terms and conditions provided with your warranty for more details.
- How do I make a warranty claim? To make a claim, contact customer support using the number provided in your warranty certificate. They will guide you through the necessary steps.
- Is EcoStruxure IT included with the warranty? Yes, access to EcoStruxure IT is included at no additional cost, though some restrictions may apply.
- How long does the warranty last? The APC by Schneider Electric Service Pack - Extended Warranty lasts for 3 years from the date of purchase.
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