AudioCodes C470HD IP Phone - Corded, Wall Mountable

The AudioCodes C470HD IP Phone is engineered for modern businesses that demand crystal-clear communication, reliable performance, and effortless deployment. This corded IP phone blends premium build quality with enterprise-grade features, making it an ideal fit for executive offices, conference rooms, and distributed workspaces. With its wall-mountable design, robust audio processing, and flexible provisioning options, the C470HD helps teams communicate with confidence—whether in fast-paced front desks or quiet private offices. Built to integrate seamlessly with leading SIP-based platforms, this device delivers scalable performance for both small teams and growing organizations, while keeping the user experience simple and productive.

• Crystal-clear HD audio: Experience wideband voice quality and advanced acoustic processing that reduce background noise, improve intelligibility, and preserve every nuance of business conversations. Perfect for conference calls, client briefings, and critical decision-making scenarios.
• Versatile placement with wall-mount capability: The C470HD is designed for flexible deployment, allowing you to mount it on a wall or place it on a desk. The included wall-mount kit and ergonomic handset cradle support clean, organized spaces in executive offices, training rooms, and shared work areas.
• Reliable networking with PoE support: Dual Ethernet ports and Power over Ethernet simplify cabling and power management, reducing clutter and enabling easy deployment across multiple rooms. This yields a scalable solution for growing offices and multi-room setups.
• Intuitive interface and programmable keys: A high-contrast display, on-device navigation, and programmable line keys provide rapid access to features like hold, transfer, conferencing, voicemail, and speed dial. Secure provisioning and encrypted media ensure integration with your UC environment without compromising security.
• Broad compatibility and future-proof design: Built for SIP-based systems and compatible with a wide range of UC platforms, the C470HD scales with your organization. It supports firmware updates and flexible call handling to adapt to evolving business needs and deployment topologies.

Technical Details of AudioCodes C470HD IP Phone

• VoIP technology: SIP-based IP phone with support for standard SIP servers and major UC platforms to ensure interoperability across environments.
• Audio quality: Wideband HD audio with advanced acoustic processing for clear conversations in busy office environments.
• Power and connectivity: Power over Ethernet (PoE) support for simplified deployment; optional AC adapter for non-PoE networks; dual Ethernet ports for data and voice traffic separation.
• Display and usability: Color display with backlight and user-friendly navigation to speed up daily tasks and call handling.
• Programmable controls: Multiple soft keys and programmable line keys to tailor access to core features and speed dials for faster workflows.
• Security and provisioning: Enterprise-grade security with encrypted media and secure provisioning to protect communications and simplify centralized management.
• Design and installation: Wall-mountable enclosure with a compact footprint designed for executive desks, reception areas, and conference rooms, enabling flexible placement without compromising aesthetics.

How to install AudioCodes C470HD IP Phone

Setting up the C470HD is designed to be straightforward for IT teams and easy for end users. Start by choosing your preferred placement—desk or wall—using the included mounting hardware and the device’s built-in mounting points. Prepare your network and power configuration, then bring the device into service with provisioning that matches your current UC infrastructure.

Step 1: Unbox and inspect. Verify that you have the C470HD unit, the wall-mount kit, handset cord, network cable, and any included power accessories. Ensure you have access to your SIP credentials or a provisioning server as required by your deployment.

Step 2: Connect to the network. Plug the Ethernet cable into the LAN port. If your network supports PoE, you can power the phone directly through the switch; otherwise, connect the optional power adapter to supply the necessary power.

Step 3: Configure SIP accounts. Access the phone’s on-device setup or use your centralized provisioning server to enter the SIP server address, account IDs, and passwords. If your environment uses auto-provisioning, ensure the device is pointed to the correct server or endpoint for automatic configuration.

Step 4: Optimize audio and preferences. Navigate through the display to adjust audio settings, ringer preferences, and network options. Enable features like call transfer, conferencing, and voicemail with the programmable keys to speed up common tasks. Confirm security settings, including encryption and secure provisioning, to protect conversations.

Step 5: Mount and test. If wall-mounting, attach the mounting bracket and secure the unit to the wall, ensuring cable management remains tidy. If desk-mounted, adjust the stand for optimal angle and accessibility. Perform a test call to verify audio clarity, network stability, and feature accessibility. Make any necessary tweaks to volume levels and ringtone preferences.

Step 6: Update firmware and document configuration. Check for the latest firmware on the official AudioCodes resources or via the admin portal, then apply updates to ensure compatibility and security. Document the device’s IP address, SIP account details, and provisioning method to simplify future maintenance or expansion.

Step 7: Train users and roll out. Provide concise usage guidance to staff, highlighting how to access conferencing, transfer, hold, speed-dial numbers, and voicemail. For larger deployments, coordinate with IT to create standardized provisioning profiles for new devices to accelerate onboarding and maintain consistency across rooms and sites.

Frequently asked questions

Q: What environments is the AudioCodes C470HD best suited for?

A: The C470HD is designed for executive offices, conference rooms, reception desks, and other professional workspaces that require reliable, high-quality VoIP calls and easy deployment. Its wall-mount option makes it ideal for spaces with limited desk real estate or where a clean, uncluttered look is desired.

Q: Does the C470HD support PoE?

A: Yes, the phone supports Power over Ethernet (PoE), which simplifies installation by delivering both power and data through a single Ethernet cable. If PoE is unavailable, an optional power adapter can be used.

Q: Is it compatible with major UC platforms and SIP servers?

A: The C470HD is built around standard SIP and is designed to work with a range of SIP-based systems and UC platforms. For best results, ensure firmware compatibility and follow your vendor’s provisioning guidelines during deployment.

Q: Can I use a headset with the C470HD?

A: Yes, the C470HD supports headset usage through its supported interfaces, enabling hands-free calls and personalized comfort during long hours of operation.

Q: How do I reset the device or recover from configuration issues?

A: If you need to restore factory settings, access the on-device menu and locate the reset option, or use the central provisioning server to push a clean configuration. Always ensure you have a backup of SIP settings before performing resets to minimize downtime.

Q: What maintenance and updates are required for long-term value?

A: Regular firmware updates from AudioCodes or your provisioning system help maintain compatibility, security, and performance. Periodic audits of network settings and user profiles ensure the device continues to meet evolving business needs.