Avaya Nortel Express Support Services Base - Extended Service - 1 Year - Service

The Avaya Nortel Express Support Services Base - Extended Service - 1 Year is your go-to solution for maximizing the reliability of your communication systems and safeguarding your investment. This comprehensive maintenance service ensures uninterrupted operations with quick response times, allowing your business to thrive without any disruptions. Backed by a dedicated team committed to customer satisfaction, this service is designed to provide you with 24/7 availability, ensuring assistance is always just a call away.

• 24/7 Service Availability: Enjoy peace of mind knowing that support is available round-the-clock. This guarantees quick resolution and minimal downtime, allowing your business to operate smoothly at all hours.
• 4-Hour Response Time: Experience rapid response with a guaranteed 4-hour service time. This feature ensures that any issues are addressed promptly, minimizing the impact on your operations and keeping your communication systems running efficiently.
• Physical Service Subtype: The physical service subtype enhances usability and efficiency, ensuring that your systems are not only functional but also optimized for performance.
• Parts Service Characteristics: The inclusion of parts service characteristics ensures that all necessary components are readily available. This promotes reliability and guarantees maximum productivity for your business.
• 1 Year Service Duration: The Avaya Nortel Express Support Services extends for a full year, providing long-term assurance and support for your communication systems, allowing you to focus on your core business activities without worrying about system failures.

Technical Details of the Product

• Service Type: Extended Service
• Support Service Availability: 24 x 7
• Response Time: 4 Hours
• Duration: 1 Year
• Service Subtype: Physical Service
• Parts Service Characteristics: Yes

How to Install

To install the Avaya Nortel Express Support Services, follow these simple steps:

1. Purchase the service through an authorized Avaya dealer or online platform.
2. Receive your service activation code via email.
3. Log into your Avaya account or create one if you are a new user.
4. Enter the activation code in the designated section to activate your service.
5. Once activated, familiarize yourself with the support resources available through your account, including contact information for 24/7 assistance.
6. Ensure that your communication systems are registered under your account for seamless service access.

Frequently Asked Questions

• What is included in the Avaya Nortel Express Support Services? This service includes 24/7 support, a 4-hour response time for maintenance, parts service characteristics, and physical service for enhanced usability.
• How long does the service last? The service is valid for one year from the date of activation.
• What should I do if I need assistance? You can contact the support team via the contact information provided in your account portal. Assistance is available 24/7.
• Is there a warranty on parts replaced during service? Yes, all parts replaced under the service warranty are typically covered for a specified period, ensuring reliability and performance.
• Can I renew the service after one year? Yes, you can renew your service before its expiration to ensure continuous support and service coverage.