Avaya PASS - Software Support - 3 Year - Service

Enhance your organization's voice and data network capabilities with the Avaya PASS - Software Support - 3 Year - Service. This robust support service is specifically tailored to help businesses improve their revenues, margins, and contract attach rates while ensuring optimal system maintenance. With a focus on providing a predictable total cost of ownership, Avaya PASS empowers organizations to handle technical challenges more effectively, allowing for improved operational efficiency over a significant three-year period.

• Enhances Operational Efficiency: The Avaya PASS service ensures your voice and data network is always performing at its best, enabling your organization to concentrate on growth rather than troubleshooting technical issues.
• Remote Technical Support: Enjoy the convenience of 24/7 remote technical support services, allowing for quick resolution of technical issues and minimizing downtime to keep your operations running smoothly.
• Predictable Total Cost of Ownership: With the Avaya PASS service, you can expect a clear and predictable total cost of ownership, allowing for effective budgeting and avoiding unexpected expenses.
• Electronic Service Subtype: This feature enables simplified categorization and tracking of your service concerns, leading to a more efficient problem-solving process and timely resolutions.
• Three-Year Duration: Gain peace of mind with a comprehensive three-year service plan that assures long-term support and maintenance, guaranteeing consistent operational excellence throughout the contract period.

Technical Details of Avaya PASS - Software Support - 3 Year - Service

• Service Type: Avaya Partner Assurance Support Services
• Duration: 3 Years
• Support Type: Remote Technical Support
• Service Subtype: Electronic
• Focus: Voice and Data Network Support

How to Install

Installing the Avaya PASS - Software Support service is a simple process. Follow the steps below to get started:

1. Purchase the service through an authorized Avaya partner.
2. Upon completion of the purchase, you will receive a confirmation email containing your service agreement and access details.
3. Log in to your Avaya account using the credentials provided in the email.
4. Navigate to the support section of your account where you can activate your service.
5. Follow the on-screen prompts to complete the service activation.
6. After activation, you will have immediate access to remote technical support and all service features.

Frequently Asked Questions

• What is included in the Avaya PASS service? The Avaya PASS service includes remote technical support, system maintenance, and access to electronic service tracking features.
• Can I renew my Avaya PASS service after the three-year period? Yes, you can renew your service for an additional term by contacting your Avaya partner.
• How do I access remote technical support? Once your service is activated, you can access remote technical support through your Avaya account.
• Is there a limit to the number of support requests I can make? No, there is no limit to the number of support requests you can make during the service duration.
• What happens if I encounter an issue outside of normal support hours? The remote technical support service offers 24/7 assistance, ensuring help is always available when you need it.