BitDefender Managed Detection and Response Services Advanced - 2-Year Subscription License (1 License)

Experience enterprise-grade security delivered as a managed service with BitDefender Managed Detection and Response (MDR) Services Advanced. This 2-year subscription license provides continuous, AI-powered threat detection and expert incident response across your endpoints, servers, cloud workloads, and critical infrastructure. Ideal for organizations seeking to elevate their security posture without building and staffing a full in-house security operations center, this solution combines advanced technology, 24/7 monitoring, and human expertise from a seasoned security operations team. With a single license that covers two years, you gain predictable budgeting, scalable protection, and proactive threat intelligence that helps you stay ahead of attackers in today’s rapidly evolving threat landscape.

BitDefender MDR Services Advanced is designed to deliver comprehensive protection without compromise. It blends machine-learning-based detection with behavioral analytics, threat intelligence, and continuous threat hunting to identify both known and emerging threats. The service provides automatic containment guidance, rapid incident escalation, and clear remediation steps, so your security team can respond decisively. You’ll receive actionable alerts, in-depth forensics, and executive-ready reporting that aligns with compliance requirements, governance standards, and risk management initiatives. The result is a more resilient security posture, reduced dwell time, and minimized impact from cyber incidents.

• 24/7 Monitoring and Real-Time Threat Detection: Continuous surveillance across endpoints, servers, and cloud workloads with advanced analytics that reduce alert fatigue, improve detection accuracy, and accelerate mean time to detect (MTTD).
• Proactive Threat Hunting and Intelligence: Expert investigators conduct proactive searches, map threats to the MITRE ATT&CK framework, and incorporate current threat intel to uncover stealthy adversaries that automated tools might miss.
• Incident Response and Containment: Rapid, guided incident response with actionable playbooks, containment recommendations, and prioritized remediation steps to stop attacks before they spread.
• Forensics, Root-Cause Analysis, and Reporting: Comprehensive incident forensics, timeline reconstruction, and clear, auditable reporting for stakeholders and regulators.
• Unified Security Coverage across Endpoints and Cloud: Seamless protection for Windows, macOS, and Linux endpoints, plus visibility and defense for cloud resources and workloads, all managed from a single console.

Technical Details of BitDefender Managed Detection and Response Services Advanced

• License Type: Subscription
• License Count: 1
• License Duration: 2 years
• Delivery Model: Cloud-based Managed Detection and Response (MDR) service
• Scope of Coverage: Endpoints, servers, and cloud workloads across on-premises and cloud environments
• Onboarding & Deployment: Guided onboarding with streamlined setup and collaborative onboarding sessions
• Monitoring & Response: 24/7 Security Operations Center (SOC) monitoring with threat hunting and incident response
• Reporting & Compliance: Regular executive summaries, detailed incident reports, and compliance-oriented dashboards

How to install BitDefender Managed Detection and Response Services Advanced

• Step 1: Activate your 2-year subscription license in the BitDefender MDR portal and verify license status to unlock service access.
• Step 2: Complete the onboarding questionnaire and asset inventory to provide your environment context, including endpoint counts, cloud platforms, and critical assets.
• Step 3: Schedule a kickoff with the BitDefender MDR team to align objectives, escalation paths, and response playbooks tailored to your organization.
• Step 4: Initiate onboarding for endpoints and cloud resources as directed by the MDR team, which may include agent deployment or agentless data feeds depending on your environment.
• Step 5: Review the initial dashboards and alerts, configure preferred notification channels and escalation contacts, and begin continuous monitoring and threat hunting immediately.

Frequently asked questions

• What does the 2-year BitDefender MDR Services Advanced license include? It includes 24/7 monitoring, proactive threat hunting, rapid incident response, forensics, remediation guidance, and ongoing security operations support for a single license over a two-year term. It does not require additional on-site hardware and is delivered as a cloud-based service.
• Do I need to install agents on every endpoint? On many environments, BitDefender MDR offers both agent-based and agentless data collection options. The MDR team will guide you on the best approach for your organization during onboarding, aiming for minimal disruption while maximizing visibility.
• What types of threats are detected and remediated? The service detects a broad spectrum of threats, including malware, ransomware, lateral movement, credential theft, command-and-control communications, data exfiltration attempts, and sophisticated fileless attacks, with proactive hunting to identify stealthy intrusions.
• How quickly does BitDefender respond to incidents? Response times vary by severity and context, but the service is designed to enable rapid containment and remediation guidance, with direct engagement from the SOC to minimize dwell time and limit blast radius.
• Can this service integrate with existing security tools and SIEMs? Yes. BitDefender MDR is designed for interoperability, providing actionable feeds, alerts, and reports that can integrate with your existing SIEM, SOAR, and security workflows to enhance overall security operations.
• Is the license transferable or expandable? The 1-license, 2-year model is scalable within the MDR offering. For additional licenses or extended coverage across more assets, contact your BitDefender representative to tailor a scalable plan that fits growing needs.