Cisco 8865 IP Phone - Corded/Cordless with Wi‑Fi and Bluetooth

Experience enhanced productivity with a business‑class communications device engineered for modern workspaces. The Cisco 8865 IP Phone blends high‑fidelity voice with HD video capabilities, delivering a seamless collaboration experience for busy professionals. With Cisco Intelligent Proximity, telephony integration extends beyond the desk to your mobile devices, ensuring you stay connected as you move through the office. This corded and cordless capable phone supports Wi‑Fi and Bluetooth, offering flexible deployment that adapts to your environment—whether you’re in a personal workspace, a shared conference room, or a reception area. Its wall‑mountable design adds to its versatility, making it an ideal choice for forward‑thinking businesses seeking reliable performance, elegant ergonomics, and enterprise‑grade features in a single device.

• HD video and crystal‑clear voice: The Cisco 8865 delivers engaging video calls and lifelike audio with rich media support, elevating meetings, presentations, and remote collaboration to feel as natural as in‑person conversations. The combination of high‑fidelity voice and video helps teams communicate ideas more clearly and makes trainings, demos, and customer calls more impactful.
• Flexible connectivity for any workspace: Equipped with built‑in Wi‑Fi and Bluetooth, plus reliable wired Ethernet, this phone adapts to a variety of network environments. Whether you’re enabling cordless mobility in a bustling office or deploying a traditional wired setup, the 8865 provides stable, secure connectivity with minimal infrastructure changes.
• Corded‑cordless versatility for ongoing productivity: Move freely between desk work and on‑the‑go conversations without losing call control or context. Corded operation ensures steadfast performance during stationary tasks, while cordless capability supports quick hops between meeting rooms or workstations, keeping you in control of calls, presence, and collaboration at all times.
• Intelligent Proximity integration for seamless collaboration: Cisco Intelligent Proximity creates a cohesive link between your desk phone and mobile devices. You can manage calls, control video sessions, and access contact presence with intuitive proximity‑driven actions, enabling a more fluid, integrated communication experience across devices.
• Wall‑mountable design for flexible deployment: The compact, space‑saving profile is designed to be mounted on a wall or placed on a desk. This makes it ideal for reception areas, huddle rooms, or physician‑office settings where footprint and accessibility matter, all while preserving a professional, streamlined look.

Technical Details of Cisco 8865 IP Phone

• Display and interface: High‑quality color display with touch capabilities to navigate menus, contacts, call history, and video settings with ease. The intuitive interface reduces training time and accelerates user adoption across teams.
• Audio and video support: Wideband voice and integrated HD video provide natural, clear communications. Support for video conferencing, screen sharing, and multimedia presentations helps teams collaborate more effectively in real time.
• Connectivity options: Wi‑Fi, Bluetooth, wired Ethernet, and USB expansion options enable flexible setups and future‑proof networking. This range of options makes it easier to connect peripherals, headsets, and other collaboration tools.
• Power and mounting: PoE compatibility simplifies cabling and provides reliable power in modern office networks, with additional support for an optional power adapter. The wall‑mount capability offers scalable installation across conference rooms and reception zones.
• Security and management: Enterprise‑grade security features, such as encryption and secure boot, plus compatibility with Cisco Unified Communications Manager and SIP‑based systems, help protect communications and streamline IT management across large deployments.
• Compatibility and ecosystem: Designed to integrate with Cisco collaboration platforms and third‑party SIP systems, enabling seamless presence, directory, and call control across your organization’s communications landscape.
• Durability and design: Built to withstand everyday business use with a robust chassis, easy access to accessories, and a user‑friendly interface designed for minimal downtime and maximal uptime.

How to install Cisco 8865 IP Phone

• Step 1 – Unpack and verify: Open the box and confirm all components are present (phone unit, base, mounting kit, cables, and any optional accessories). Ensure you have a PoE switch or a compatible power supply if not using wireless power options.
• Step 2 – Choose your installation method: Decide whether to mount the device on a wall or place it on a desk. If wall‑ mounting, attach the mounting plate and secure the phone in the desired location. For desk use, find a stable, accessible spot with easy access to power and network connections.
• Step 3 – Connect network and peripherals: Connect the Ethernet cable for wired use, or configure the wireless network in the device settings if you’re using Wi‑Fi. Pair Bluetooth accessories if needed and attach the handset, microphone, and speakers as appropriate.
• Step 4 – Configure accounts and features: Access the on‑device setup wizard to configure SIP accounts, user profiles, and directory services. Enable features such as Cisco Intelligent Proximity, presence, and call forwarding according to policy and user needs.
• Step 5 – Update firmware and test: Check for and install the latest firmware to ensure the newest features and security updates are active. Run a quick test of audio quality, video performance, and key features like call control, video conferencing, and screen sharing to confirm everything is functioning properly.
• Step 6 – Train users and establish best practices: Provide short onboarding sessions or quick reference guides to help users utilize the most valuable features—HD video calls, mobile integration, and wall‑mount deployment—so teams can start collaborating effectively from day one.

Frequently asked questions

• What is Cisco Intelligent Proximity and how does it work with the 8865? Intelligent Proximity creates a seamless bridge between your Cisco 8865 IP Phone and your mobile devices. It enables coordinated call control, presence information, and consistent collaboration workflows, so you can answer or transfer calls across devices without losing context.
• Does the Cisco 8865 support both Wi‑Fi and Bluetooth? Yes. The device is designed with built‑in Wi‑Fi and Bluetooth, enabling cord‑free connectivity for mobility and peripheral integration while maintaining strong network access for calls and apps.
• Can I mount this phone on a wall? Absolutely. The Cisco 8865 is designed for wall mounting as well as desk use, making it ideal for conference rooms, reception areas, and compact workspaces where floor space is at a premium.
• What collaboration features are supported? The 8865 supports HD video calls, screen sharing, presence information, and integration with Cisco Unified Communications Manager as well as SIP‑based systems, enabling scalable, enterprise‑grade collaboration across your organization.
• What security features are included? The phone includes enterprise‑grade security, including encryption, secure boot, and ongoing firmware updates to protect communications and device integrity in a corporate environment.