Description
The Cisco Unified Communications Essential Operate - Extended Service is an indispensable offering for organizations looking to enhance the reliability and performance of their unified communications infrastructure. Designed with a focus on comprehensive maintenance and support, this service safeguards your investment while allowing you to concentrate on your core business activities. With a service duration of one year, you can be assured of continuous support, ensuring your communication systems run smoothly and efficiently.
- Comprehensive Maintenance: Enjoy peace of mind with our 8 x 5 x Next Business Day maintenance. This guarantee ensures that any issues you encounter are addressed promptly, minimizing system downtime and keeping your operations running smoothly.
- Increased Reliability: The Cisco Unified Communications Essential Operate service is tailored to protect your investment, significantly boosting the reliability of your communications infrastructure. This means you can expect seamless communication throughout your organization.
- Effective Replacement Service: In the event of unforeseen issues, benefit from our robust replacement service. This provides a safety net to efficiently handle mishaps, allowing you to maintain productivity and meet project deadlines.
- Physical Service Subtype: Our hands-on approach is designed to enhance productivity. The physical maintenance service ensures that any issues are resolved on-site, allowing you to complete projects on time and within budget.
- Annual Service Duration: With a one-year service plan, you can ensure continuous support and timely results tailored to your communication needs. Enjoy uninterrupted operations with this long-term service commitment.
Technical Details of the Product
- Service Type: Extended Service
- Service Duration: 1 Year
- Support Hours: 8 x 5
- Response Time: Next Business Day
- Service Subtype: Physical Maintenance
How to Install
To activate your Cisco Unified Communications Essential Operate - Extended Service, simply follow these steps:
- Purchase the service through an authorized Cisco reseller or directly from the Cisco website.
- Once you receive your service contract, log in to your Cisco account.
- Go to the support section and enter your service contract details.
- Follow the prompts to complete the registration of your service.
- Contact Cisco support to schedule your initial maintenance visit, if applicable, to kickstart your extended service plan.
Frequently Asked Questions
- What is included in the Cisco Unified Communications Essential Operate - Extended Service? This service includes comprehensive maintenance and support, next business day response times, and replacement services to ensure minimal downtime for your communication systems.
- How does the 8 x 5 x Next Business Day support work? The 8 x 5 support means you can access services Monday to Friday, during business hours, ensuring you have support when you need it most. Next Business Day response guarantees that your issues will be addressed promptly, reducing potential disruptions.
- Is there a limit on the number of service calls I can make? Typically, there is no limit on service calls as long as they pertain to maintenance and support covered under the service agreement. However, it’s best to review your specific service contract for detailed information.
- Can I upgrade my service plan after purchase? Yes, Cisco allows you to upgrade your service plan; however, you will need to contact your Cisco representative or authorized reseller for specific options and availability.
- What happens after the one-year service period? Before your service period expires, you will receive notifications to renew your service to continue enjoying the benefits of maintenance and support. Renewal options may be available at the time of expiration.
Customer reviews
Showing - Of Reviews