Cisco Combined Service - Service

The Cisco Combined Service is an innovative solution designed to enhance your service experience by consolidating existing Technical Services and Advanced Services into one seamless ordering model. This approach simplifies the management of your service subscriptions, allowing your business to receive a customized package tailored to its specific needs, eliminating unnecessary complexities. This description will delve into the unique features and benefits of the Cisco Combined Service, offering guidance on installation and addressing frequently asked questions to ensure you make an informed decision for your organization.

• Bundled Offerings: Integrate a variety of technical and advanced service subscriptions in a single package, simplifying service management tasks and providing a cohesive experience for your organization.
• Reliable Support: Experience peace of mind with round-the-clock phone support, ensuring you can address any issues swiftly and efficiently at any time of day.
• Next Business Day Response: Enjoy guaranteed next business day service response time, ensuring your support needs are met promptly, minimizing downtime, and enhancing operational efficiency.
• Investment Protection: Safeguard your investments by increasing the reliability and overall value of your existing services, maximizing the return on your technical assets.
• Transparent Pricing: Receive a comprehensive quote that clearly outlines the extent and duration of services provided, facilitating straightforward expectations and effective budgeting.

Technical Details of Cisco Combined Service

The Cisco Combined Service is engineered to cater to modern businesses aiming to maximize their technical investments. The key features include:

• Access to a broad spectrum of Technical Services and Advanced Services tailored to your industry needs.
• A detailed Service Quote that outlines the specifics of the services included in your package.
• 24/7 support services available through phone support for immediate assistance whenever required.
• Next Business Day service response time for urgent issues, ensuring rapid resolution of problems.
• Flexibility to configure your service package based on your unique business requirements, maximizing operational efficiency.

How to Install Cisco Combined Service

Setting up the Cisco Combined Service is a straightforward process. Follow these steps to get started:

1. Visit the Cisco website at www.cisco.com/go/servicedescriptions to review the services available.
2. Contact your Cisco representative to discuss your service needs and request a tailored Service Quote.
3. Review the details of the received Service Quote, including the services included and their duration.
4. Submit a Purchase Order that references the Quote and the terms agreed upon.
5. Once Cisco has received your payment, the Combined Service will be activated as outlined in the Purchase Order and Quote.

Frequently Asked Questions

• What services are included in the Cisco Combined Service? The Cisco Combined Service bundles existing Technical Services and Advanced Services that are available as standalone offerings. A detailed list can be found at www.cisco.com/go/servicedescriptions.
• How can I get support if I encounter an issue? With the Cisco Combined Service, you have access to 24/7 phone support, allowing you to contact Cisco’s support team at any time for assistance.
• What is the response time for service requests? The service guarantees a next business day response time, ensuring that your requests are handled quickly and efficiently.
• Is there a minimum duration for the Combined Service? The duration of the Combined Service will be specified in the Service Quote provided by Cisco. Make sure to review this document for specific details.
• How do I know the pricing for the services? The pricing and details of the services will be outlined in the Service Quote you receive from Cisco, ensuring transparency and clarity regarding your investment.