Cisco Emerging Technology Support Program - Service

The Cisco Emerging Technology Support Program - Service is designed to provide businesses with top-tier technical support that ensures their systems remain operational and efficient. Offering 24 x 7 x 4 Hour on-site technical assistance, Cisco's dedicated team stands ready to resolve any issues promptly, ensuring that you have the expertise you need right at your doorstep. With this service, you can enjoy peace of mind knowing that your technical support needs are covered at all times, allowing you to focus on your core business activities without interruptions.

• 24 x 7 x 4 Hour Support: Gain round-the-clock access to expert technical assistance, ensuring that your business operations remain uninterrupted, no matter the time of day.
• On-Site Technical Support: Experience the convenience and efficiency of having Cisco’s skilled professionals come directly to your location for immediate resolution of technical issues.
• Comprehensive Phone Support: Benefit from extensive phone support that provides quick troubleshooting, minimizing downtime and enhancing productivity.
• Rapid 4 Hour Response Time: Enjoy guaranteed on-site service response time of four hours, offering you a reliable safety net for urgent technical concerns.
• Valuable Expertise at Your Doorstep: Access the extensive knowledge and experience of Cisco specialists without the hassle of traveling, ensuring you receive tailored support for your unique needs.

Technical Details of Product

• Service Type: Technical Support
• Availability: 24 hours a day, 7 days a week
• Response Time: 4-hour on-site response
• Support Channels: Phone and on-site assistance
• Target Audience: Businesses needing reliable tech support

How to Install

To get started with the Cisco Emerging Technology Support Program - Service, follow these steps:

1. Contact Cisco Sales or your authorized Cisco partner to purchase the service.
2. Provide necessary information regarding your business needs and existing infrastructure.
3. Receive confirmation of service activation along with details about your support coverage.
4. Once activated, you can reach out via the designated phone number or through the Cisco support portal for any assistance required.

Frequently Asked Questions

• What is included in the Cisco Emerging Technology Support Program? The program includes 24 x 7 technical support, on-site assistance, and phone support to help you resolve technical issues efficiently.
• How quickly can I expect a technician to arrive on-site? You can expect a technician to arrive on-site within four hours of your service request, ensuring minimal disruption to your operations.
• Is there a limit to the number of support incidents I can report? No, there is no limit to the number of support incidents you can report while under the Cisco Emerging Technology Support Program.
• Can I access support outside of normal business hours? Yes, the support program is available 24 hours a day, 7 days a week, so assistance is always at hand.
• How do I contact Cisco for support? You can contact Cisco for support via the designated phone number provided upon service activation or through the Cisco support portal.