Cisco Partner Support - Extended Service - 1 Year - Service

The Cisco Partner Support - Extended Service - 1 Year is an essential solution tailored for businesses that require dependable and uninterrupted support for their Cisco systems. This comprehensive service package is designed to maximize uptime and minimize disruptions, ensuring your technology infrastructure runs at its best. Whether addressing physical or electronic components, this support service guarantees peace of mind and operational efficiency.

• 24 x 7 x 4 Hour On-site Support: Benefit from exceptional assistance with around-the-clock availability and a guaranteed 4-hour response time for on-site service to minimize your downtime.
• Parts Replacement Service: Enjoy efficient parts replacement as part of the extended service, ensuring that your system remains reliable and operational without unnecessary interruptions.
• Physical Service Subtype: Focused on hands-on assistance, our physical service subtype enhances productivity, helping you complete projects accurately and on time.
• Predictable Total Cost of Ownership: The Cisco Partner Support service simplifies budgeting, allowing you to plan your expenses confidently with predictable pricing structures.
• 1 Year Service Duration: Count on a full year of dedicated service, ensuring your Cisco systems are protected against potential issues for consistent operational effectiveness.

Technical Details of Product

• Service Type: Extended Support
• Service Duration: 1 Year
• Service Availability: 24 x 7
• Response Time: 4 Hours
• Service Location: On-site
• Parts Service: Exchange (Physical, Electronic)

How to Install

To activate your Cisco Partner Support - Extended Service, follow these easy steps:

1. Purchase the Cisco Partner Support package through an authorized Cisco partner or distributor.
2. Register your product on the Cisco support portal using the purchase details you received.
3. Configure your support preferences, including specific requirements for your on-site services.
4. Receive confirmation and details of your service agreement via email.
5. Contact Cisco support to schedule your initial on-site assessment or service visit.

Frequently Asked Questions

• What does the Cisco Partner Support - Extended Service cover? This service includes 24 x 7 technical support, parts replacement, and on-site assistance to ensure that your Cisco systems are always operational and running efficiently.
• Is there a limit to the number of service calls I can make? No, as long as the service agreement is active, you can request support as needed without limitations on the number of calls.
• How quickly can I expect on-site service after I report an issue? We guarantee a 4-hour response time, meaning a service technician will arrive at your location within this timeframe after you report an issue.
• Can I renew my service after the initial year? Yes, you will have the option to renew your Cisco Partner Support - Extended Service at the end of the one-year period to continue receiving support.
• How do I contact Cisco support for assistance? You can contact Cisco support through the support portal or by phone during the service hours specified in your service agreement.