Cisco Return Material Authorization (RMA) Only - Extended Service - 3 Year - Service mngd 16x Gige Sfp

CiscoSKU: 6351396

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Sale price$1,658.97

Description

Protect your Cisco investment with a comprehensive, long-term support solution that keeps your network operating at peak performance. The RMA-Only Extended Service for 16x GigE SFP ports delivers dependable hardware replacement, streamlined service management, and a predictable pricing model that helps IT teams plan with confidence. This 3-year coverage focuses on rapid part exchanges and efficient issue resolution, so when a component fails, your network experiences minimal downtime and maximum uptime. The service is designed for organizations that need a reliable, hands-off maintenance approach, enabling you to focus on业务-critical initiatives rather than supplier logistics. With 8x5 support and Next Business Day replacement across a service depot network, Cisco’s RMA offering translates into measurable improvements in reliability, performance, and total cost of ownership. Whether you operate a data center, campus network, or a distributed branch environment, this Extended Service aligns with Cisco’s commitment to enterprise-grade resilience and service quality.

  • 3-year extended coverage provides long-term protection for your Cisco infrastructure, reducing risk and smoothing budget cycles while keeping your network current with supported hardware lifecycles.
  • RMA-Only with exchange means fast hardware replacements through a straightforward return material authorization process, minimizing repair delays and preserving network availability.
  • 8x5 support with Next Business Day (NBD) hardware exchange ensures that critical issues are escalated promptly and replacements are expedited, helping you maintain service levels during business hours.
  • Depot-based service delivery focuses on efficient logistics and rapid turnarounds, so you receive replacements quickly without on-site visits unless specified in a separate contract.
  • Coverage for 16x GigE SFP ports supports your high-density 1-Gigabit Ethernet deployments, enabling scalable growth and consistent performance across all uplinks and access ports.

Technical Details of Cisco RMA-Only Extended 3-Year Service

  • Service Model: RMA-Only with managed service support
  • Duration: 3 years
  • Response and Replacement: 8x5 service with Next Business Day hardware exchange
  • Delivery Method: Depot-based exchange for rapid parts replacement
  • Ports Covered: 16x Gigabit Ethernet SFP ports

How to Install Cisco RMA-Only Extended Service

Activating this RMA-Only Extended Service is a straightforward process designed to minimize disruption and accelerate access to replacement hardware. After purchase, you or your Cisco partner will begin the service provisioning by aligning your device models, serial numbers, and the affected equipment with the service contract. The typical activation workflow includes:

  • Confirm eligibility and validate service coverage against your Cisco product catalog to ensure the 3-year term and the 8x5 with NBD terms apply to the specified 16x GigE SFP configuration.
  • Collect essential details such as device model, serial number, SKU or UPC (as required by Cisco service systems), and port mappings for the 16x SFP interfaces.
  • Open a service request through Cisco’s support portal or your authorized Cisco channel partner, referencing the RMA-Only program and the agreed term length.
  • Coordinate the depot exchange with the designated service depot to arrange shipment logistics for the replacement unit and the return of the failed component.
  • Prepare and install the replacement once received—verify port alignment, perform basic configuration checks, and confirm that all 16 SFP ports are operating to specification before reintroducing the device to production.
  • Return the failed part within the RMA window to close the exchange cycle, ensuring compliance with any packaging and shipping requirements to prevent additional delays.

In practice, this Extended Service focuses on minimizing downtime and ensuring predictable maintenance costs. It is designed for busy IT environments where spare parts and rapid replacements are essential to keep core connectivity intact. The depot-based approach reduces on-site disruption and allows you to plan maintenance windows with confidence. By leveraging Cisco’s proven logistics and support network, you gain a streamlined path to resiliency for your 16x GigE SFP port configurations, enabling you to scale and evolve without the fear of unforeseen repair expenses or prolonged outages.

Frequently Asked Questions

  • Q: What does “RMA-Only” imply for this service?
    A: RMA-Only means that hardware replacements are handled through a return material authorization process with exchanges shipped from a service depot. It does not include on-site repairs unless specifically added to a separate service contract.
  • Q: How does the 3-year duration affect budgeting?
    A: A fixed 3-year term provides predictable annual costs, reducing the surprise expenses that can accompany unplanned components and outages while stabilizing long-term network maintenance budgets.
  • Q: What is included in the 8x5 Next Business Day replacement?
    A: The plan guarantees business-hour coverage for service requests with hardware replacements delivered by Next Business Day, subject to product availability and the applicable depot network.
  • Q: Are there any limitations on the 16x GigE SFP ports?
    A: The coverage applies to the specified 16x Gigabit Ethernet SFP ports in the covered Cisco devices; verify compatibility with your exact model and port count when enrolling in the service.
  • Q: Can I upgrade or modify the service level after purchase?
    A: Upgrades or term adjustments are typically possible through your Cisco account manager or authorized partner, with terms and pricing adjusted accordingly to reflect the new scope.

With Cisco’s RMA-Only Extended Service, you gain a resilient, future-ready foundation for your network. The combination of 3-year coverage, RMA-based exchanges, and depot-based logistics delivers a practical, cost-effective solution that aligns with the needs of mid-to-large enterprises relying on 16x GigE SFP ports. This service helps you safeguard uptime, simplify procurement, and reduce the total cost of ownership by eliminating the unexpected costs that can accompany hardware failures in mission-critical environments. Whether you are consolidating a data center, upgrading a campus network, or maintaining a distributed network architecture, the RMA-Only Extended Service provides the enterprise-grade support and operational certainty you require to keep your Cisco infrastructure performing at its best for years to come.


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