Cisco Smart Net Total Care - Extended Service - 3 Year - Service

The Cisco Smart Net Total Care - Extended Service - 3 Year - Service is a vital component for businesses looking to maximize the performance and reliability of their Cisco networking equipment. Designed with an array of advanced features and exceptional benefits, this service plan not only guarantees seamless operations but also provides a predictable cost framework that helps in effective budgeting. Ensure your network infrastructure runs optimally and efficiently with this essential service plan.

• Comprehensive Parts Replacement: This service plan includes a streamlined parts replacement service that swiftly addresses any hardware issues, ensuring your Cisco devices operate smoothly.
• Predictable Total Cost of Ownership: With a fixed three-year service plan, you can effectively budget your maintenance costs, eliminating unexpected expenses and providing peace of mind for your financial planning.
• Next Business Day Service: The convenience of Next Business Day parts service ensures minimal downtime, allowing your operations to continue running seamlessly and efficiently.
• Extended Service Duration: The three-year service duration provides long-term support, allowing your organization to focus on core business activities while we manage your networking needs.
• Enhanced Dependability: With 8 x 5 support from Cisco experts, you can count on prompt assistance, adding an extra layer of reliability to your network operations.

Technical Details of Product

• Service Type: Extended Service
• Duration: 3 Years
• Support Hours: 8 x 5
• Response Time: Next Business Day
• Coverage: Parts Replacement Service

How to Install

1. Purchase the Cisco Smart Net Total Care - Extended Service through an authorized reseller or directly from Cisco.
2. Ensure you have your Cisco device's serial number ready for registration.
3. Register your service online on the Cisco Smart Services portal using the serial number and service activation code provided.
4. Confirm your service activation through the portal, and you will receive further instructions for accessing support.
5. Maintain a copy of your service contract for future reference and support requests.

Frequently Asked Questions

• Q1: What is covered under the Cisco Smart Net Total Care service?
  A1: The service covers parts replacement, software updates, and access to technical support during specified hours.
• Q2: How quickly can I expect parts replacement?
  A2: Parts are typically delivered on a Next Business Day basis, ensuring rapid resolution of any hardware issues.
• Q3: Is there a limit to the number of service requests I can make?
  A3: No, there is no limit to the number of service requests, as long as they fall within the terms of your service agreement.
• Q4: Can I extend my service beyond three years?
  A4: Yes, you can renew your service agreement prior to the expiration date to continue enjoying support and coverage.
• Q5: Do I need to register my service every year?
  A5: No, once registered, your service remains active for the duration specified in your contract unless you choose to make changes or renew.