Cisco Smart Net Total Care Extended Service 8X5Xnbdos Catalyst C8300

Maximize uptime and protect your Cisco Catalyst C8300 investment with Cisco Smart Net Total Care Extended Service. This 8x5x Next Business Day On-site plan includes parts and labor, delivering rapid on-site support, proactive diagnostics, and direct access to Cisco’s Technical Assistance Center (TAC). Designed for enterprise edge deployments, it provides a single, scalable contract that aligns with your device lifecycle—from initial deployment through expansion, refresh, and end-of-life planning. With proactive diagnostics, hardware maintenance, and a streamlined procurement process, this service helps you manage total cost of ownership (TCO) more predictably while reducing the risk of unexpected downtime.

• 8x5x Next Business Day on-site coverage: When hardware issues arise, a Cisco technician is dispatched the next business day to your site, helping minimize downtime and accelerate fault resolution so your operations stay on track.
• Parts and labor included: Replacement components and technician labor are covered under the contract, reducing unexpected maintenance costs and protecting your budget against costly breakages.
• Direct access to Cisco TAC and Smart Net Total Care portal: Leverage round-the-clock technical resources, proactive diagnostics, and guided remediation steps through Cisco’s support ecosystem to quickly identify and resolve complex issues.
• Simplified procurement and predictable TCO: A single, transparent contract covers hardware, service levels, and expert support, making budgeting simpler and procurement more efficient for busy IT teams.
• Device lifecycle coverage for Cisco Catalyst C8300 Series: Tailored maintenance ensures compatibility with software updates, hardware lifecycle management, and certified interoperability with your network environment.

Technical Details of Cisco Smart Net Total Care Extended Service for Cisco Catalyst C8300

• Service Level: 8x5x Next Business Day on-site
• Coverage: Maintenance, Parts, and Labor
• Device Family: Cisco Catalyst C8300 Series
• Support Access: Cisco TAC and Smart Net Total Care portal
• Activation/Requirements: Requires a Cisco account, device serial number(s), and contract eligibility; activation is done through the Cisco portal or via your Cisco reseller.

How to install Cisco Smart Net Total Care Extended Service for Cisco Catalyst C8300

• Verify eligibility and purchase or renew: Confirm that your Catalyst C8300 unit is eligible for Smart Net Total Care Extended Service and complete the purchase or renewal through the Cisco portal or your Cisco reseller.
• Collect device identifiers: Gather the device serial numbers and associated SKU/UPC references required to map the service contract to the correct hardware assets.
• Map service to assets: Use the Cisco Smart Net Total Care portal (or coordinate with your reseller) to associate the contract with the exact Catalyst C8300 hardware and firmware configuration.
• Activate the service: Activate the contract in the Cisco Smart Net Total Care portal or through your Cisco reseller, ensuring activation is linked to the correct serial numbers.
• Validate coverage and set up notifications: Confirm that the 8x5x Next Business Day on-site coverage is active and configure alerting or TAC access to align with your operational requirements.

Frequently asked questions

• Q: What does Cisco Smart Net Total Care Extended Service provide for Catalyst C8300?

  A: It delivers 8x5x Next Business Day on-site support with parts and labor included, plus direct access to Cisco TAC and the Smart Net Total Care portal for proactive diagnostics and guided remediation. The service is designed to protect and optimize the Catalyst C8300 Series lifecycle from deployment through end-of-life.

• Q: Who should consider this service?

  A: Enterprise edge deployments that require high availability, rapid fault resolution, and predictable budgeting. It is ideal for organizations that rely on Catalyst C8300 hardware for core connectivity and edge services and want a single contract to cover hardware, service levels, and expert support.

• Q: How is activation performed?

  A: Activation requires a Cisco account, the device serial number(s), and contract eligibility. Activation is completed through the Cisco Smart Net Total Care portal or via your Cisco reseller.

• Q: What exactly is covered under “Parts and Labor Included”?

  A: Replacement components (parts) and the labor of a Cisco-certified technician to install or service the replacement (on-site). This coverage reduces unexpected maintenance costs and protects your budget for maintenance events.

• Q: What is the scope of “Device Family” coverage?

  A: The service is tailored for the Cisco Catalyst C8300 Series, ensuring compatibility with software updates, hardware lifecycle management, and certified interoperability with your network environment.

• Q: What kind of support access does this include?

  A: Access to Cisco Technical Assistance Center (TAC) and the Smart Net Total Care portal, enabling proactive monitoring, diagnostics, and guided remediation steps to quickly resolve issues.