Cisco Smart Net Total Care Extended Service Hyperflex Hx240C M6 Node

CiscoSKU: 6384095

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Sale price$1,714.44

Description

Protect your Cisco HyperFlex infrastructure with Cisco Smart Net Total Care Extended Service for the HyperFlex Hx240c M6 Node. This is enterprise-grade protection that goes beyond basic support by delivering proactive coverage, rapid hardware replacement, and seamless access to Cisco experts around the clock. Designed for organizations that depend on continuous data access and predictable IT operations, the Extended Service keeps your HyperFlex deployment resilient and optimized for peak performance. With parts replacement included and a fast 4-hour exchange window, you minimize downtime and shorten the path from issue to service restoration. The service offers scalable coverage across your data center footprint, enabling IT teams to plan capacity with greater confidence and to align maintenance with business needs. Global coverage, deep technical expertise, and a streamlined escalation path help ensure service continuity even during peak demand or complex upgrades. In short, Cisco Smart Net Total Care Extended Service for HyperFlex Hx240c M6 Node is a smart investment in reliability, operational certainty, and total cost of ownership.

  • 24/7 access to Cisco product experts with proactive monitoring and guidance to prevent and resolve issues before they impact operations.
  • Rapid hardware restoration through a 4-hour exchange window, ensuring your HyperFlex environment returns to full capacity quickly.
  • Parts Replacement included, reducing downtime and eliminating the wait for the right component to surface.
  • Predictable operating costs and extended deployment life by protecting the HyperFlex Hx240c M6 Node and adjacent components.
  • Designed for resilience in HyperFlex deployments, with seamless integration into existing asset management and IT support workflows.

Technical Details of Cisco Smart Net Total Care Extended Service Hyperflex Hx240C M6 Node

  • Coverage scope: Extended Service for the HyperFlex Hx240c M6 Node, including proactive coverage and access to Cisco’s global support network.
  • Support level: 24x7 access to Cisco Technical Assistance Center (TAC) and Cisco product experts with streamlined escalation.
  • Response and repair: Rapid problem resolution with a guaranteed 4-hour hardware exchange window to restore service levels swiftly.
  • Parts and components: Parts Replacement is included, reducing downtime and accelerating recovery after failures.
  • Scope of coverage: Covers the HyperFlex Hx240c M6 Node and adjacent components, designed to minimize cascading issues and protect the broader deployment.
  • Operational impact: Aimed at maximizing availability for latency-sensitive workloads and mission-critical applications, with predictable maintenance windows and renewal options.
  • Global reach: Leverages Cisco’s worldwide support network, ensuring consistent service levels across data centers and remote sites.

How to install Cisco Smart Net Total Care Extended Service for HyperFlex Hx240C M6 Node

  • Plan and confirm coverage: Determine the exact HyperFlex Hx240c M6 Node instances to cover and establish a service activation date aligned with your maintenance strategy.
  • Gather asset details: Collect device identifiers (serial numbers, SKUs) and locations to register with Cisco and your authorized reseller.
  • Activate the service: Purchase and activate the Extended Service through Cisco or an authorized partner, and assign the HyperFlex Hx240c M6 Node as the covered asset.
  • Set up support channels: Define escalation paths, contact methods, and preferred communication windows so Cisco TAC can reach your team quickly when issues arise.
  • Integrate with asset management: Align the service with existing ITSM/asset-management workflows to streamline case creation, renewal reminders, and ownership tracking.
  • Enable proactive monitoring: Ensure connectivity to Cisco’s proactive monitoring services, so alerts and recommendations are delivered to the right teams in real time.
  • Document requirements: Maintain a record of service terms, coverage scope, and replacement procedures to simplify future renewals and audits.

Frequently asked questions

  • Q: What is included with Cisco Smart Net Total Care Extended Service for the HyperFlex Hx240c M6 Node?

    A: It provides proactive coverage, 24x7 access to Cisco TAC and product experts, Parts Replacement, and a fast 4-hour hardware exchange to minimize downtime. The service is designed to protect the HyperFlex Hx240c M6 Node and adjacent components, helping to stabilize operational costs and maximize system availability.

  • Q: How fast is hardware replacement under this service?

    A: The Extended Service includes a guaranteed 4-hour exchange window for hardware replacements, enabling rapid restoration of service levels after a failure or fault is identified.

  • Q: Is this service available globally?

    A: Yes. Cisco Smart Net Total Care Extended Service offers global coverage through Cisco’s extensive support network, ensuring consistent service quality across data centers and sites worldwide.

  • Q: Which devices are covered by this Extended Service?

    A: The coverage is specifically for the HyperFlex Hx240c M6 Node and adjacent components within the defined scope, with the aim of preventing cascading issues and maintaining overall deployment reliability.

  • Q: How do I activate or renew the service?

    A: Activation is completed through Cisco or an authorized reseller. You’ll register the covered assets (including serial numbers and SKUs), specify the service start date, and set renewal preferences to ensure continuous protection without gaps.

  • Q: Can this service integrate with existing asset-management or ITSM workflows?

    A: Yes. The Extended Service is designed to integrate with standard asset-management processes and support workflows, reducing administrative overhead and improving responsiveness during incidents or upgrades.


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