Cisco Smart Net Total Care Extended Service Nexus 9300 With 48P

CiscoSKU: 11554363

Price:
Sale price$1,925.00

Description

Experience unparalleled protection for your Cisco investment with the Cisco Smart Net Total Care Extended Service for Nexus 9300 with 48P. This comprehensive support program is engineered to keep your critical network fabric running smoothly, reduce downtime, and simplify IT operations. Designed for data centers, campus networks, and enterprise environments that depend on Cisco hardware, this extended service delivers reliable technical support, faster issue resolution, and proactive maintenance. With an emphasis on operational efficiency and peace of mind, it provides a predictable service framework that helps you plan budgets, meet service level agreements, and maximize the value of your Nexus 9300 deployment.

  • Reliable 8 x 5 Technical Support: Gain access to Cisco’s expert engineers during business hours, ensuring you can escalate and resolve issues promptly. This extended coverage is designed to reduce mean time to repair (MTTR) and keep your network running smoothly even during peak demand periods.
  • Next Business Day On-Site Support: When on-site expertise is required, certified technicians arrive the next business day, enabling rapid hardware diagnostics, installation of replacements, and hands-on remediation to minimize disruption to your operations.
  • Parts Replacement Service: Enjoy dependable parts replacement with genuine Cisco components, helping you maintain performance, reliability, and compatibility across your Nexus 9300 fabric without prolonged downtime.
  • Comprehensive Maintenance (Parts and Labor): This plan covers both parts and labor, ensuring that maintenance tasks—from firmware updates to component replacements—are executed swiftly and with accountability, preserving system integrity and security posture.
  • Maximized Productivity and Predictable Costs: With defined response times and on-site support, you can forecast maintenance expenditures, reduce unplanned outages, and keep mission-critical workloads available, empowering your teams to focus on core business initiatives.

Technical Details of Cisco Smart Net Total Care Extended Service Nexus 9300 With 48P

  • Service Type: Extended Service - Maintenance
  • Support Hours: 8 x 5
  • Response Time: Next Business Day
  • Service Coverage: On-site parts and labor
  • Target Audience: Businesses requiring robust technical support for Cisco devices
  • Product Scope: Cisco Smart Net Total Care - Extended Service for Nexus 9300 Series with 48P configurations

How to install Cisco Smart Net Total Care - Extended Service

  • Purchase the Cisco Smart Net Total Care - Extended Service through your authorized Cisco vendor or partner, selecting the Nexus 9300 with 48P coverage that matches your device inventory.
  • Register your Cisco devices on the Cisco customer portal to activate the service and associate each unit with the correct service contract and serial numbers.
  • Review and confirm the service terms, including coverage windows, response times, and contact methods, to ensure your team has ready access to support when needed.
  • Prepare asset information and service agreements for quick reference during support calls, including device locations, serial numbers, and any relevant network diagrams or topology notes.
  • Schedule a kickoff with Cisco support if required to align on onboarding steps, policy configurations, and any site-specific considerations to optimize incident handling and maintenance activities.

Frequently asked questions

  • What is covered under the Cisco Smart Net Total Care - Extended Service? This service covers technical support, parts replacement, and on-site labor for Cisco devices, ensuring comprehensive maintenance and rapid remediation when issues arise.
  • How quickly can I expect a response from support? The Next Business Day policy ensures parts and labor are available to address your technical issues promptly, helping minimize downtime.
  • Is this service suitable for all Cisco devices? Yes, the Cisco Smart Net Total Care - Extended Service is designed to support a wide range of Cisco products, making it suitable for diverse network deployments and hardware, including Nexus 9300 series.
  • Can I upgrade my service plan later? Yes, you may have the option to upgrade your service plan. Please consult with your Cisco representative or authorized vendor for details on upgrade paths, pricing, and eligibility.
  • How does the on-site support work for the Nexus 9300 with 48P? When on-site support is triggered, a qualified Cisco technician will be dispatched to your location the next business day to diagnose, replace parts if needed, and restore operation, accelerating restoration times for complex issues.

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