Description
Enhance the reliability and efficiency of your data center with the Cisco Smart Net Total Care Extended Service Offer for Fabric Interconnect. This turnkey service is designed for organizations that depend on Cisco fabric interconnects to power their converged data centers. With 24/7 access to Cisco’s Technical Assistance Center (TAC), rapid hardware replacement, and access to the latest software updates, SmartNet helps protect your investment, reduce risk, and keep critical workloads running smoothly. By combining proactive support with insightful management tools, this extended service offers a comprehensive, easy-to-operate solution that aligns with enterprise IT objectives and budget expectations. From proactive health checks to seamless software upgrade management, Smart Net Total Care extends your Cisco fabric interconnects’ lifecycle while delivering measurable business value through faster issue resolution and enhanced operational visibility.
- Around-the-clock expert support with 24/7 access to Cisco Technical Assistance Center (TAC) to diagnose, triage, and resolve issues affecting Fabric Interconnect and related Cisco infrastructure, minimizing downtime and accelerating mean time to repair.
- Rapid hardware replacement with a proven 4-hour parts replacement service response time, ensuring that faulty components are delivered quickly to keep critical systems online and reduce business impact.
- Continuous software updates and upgrades, including access to the latest Cisco software releases, security patches, and feature enhancements to protect against emerging threats and improve performance.
- Proactive insights and business intelligence through the SmartNet portal, delivering actionable analytics, trend reports, and proactive recommendations to optimize capacity, availability, and operational efficiency.
- New releases update service and ease of operation that streamlines software change management, helping you stay ahead of potential issues while simplifying maintenance and administration of your Fabric Interconnect ecosystem.
Technical Details of Cisco Smart Net Total Care Extended Service Offer For Fabric Interconnect
- 24/7 access to Cisco Technical Assistance Center (TAC) for critical issue resolution and expert guidance.
- Access to the latest software updates and upgrades to keep your Fabric Interconnect and related Cisco solutions current with security patches and new features.
- Advanced hardware replacement services within a specified timeframe to minimize downtime and protect service levels during hardware failures.
- Access to online training resources and tools, empowering your IT staff with knowledge to deploy, operate, and optimize Cisco technologies.
- Compatibility with various Cisco devices and software versions, enabling unified support coverage across your Cisco environment and simplifying management for multi-device deployments.
How to Install Cisco Smart Net Total Care Extended Service Offer For Fabric Interconnect
Enrolling in Smart Net Total Care is designed to be straightforward and vendor-supported, helping you maximize value with minimal disruption. Follow these steps to activate and configure your extended service for Fabric Interconnect:
- Visit the Cisco SmartNet portal and log in using your authorized credentials to access enrollment options and service controls.
- Select the Cisco hardware or software product you want to enroll in SmartNet, with a focus on the Fabric Interconnect solution in your data center.
- Follow the on-screen instructions to complete the enrollment process, including confirming product details, serial numbers, and the appropriate service level.
- Review the service agreement to understand coverage, response times, and any prerequisites, then confirm your purchase to activate benefits.
- Upon completion, you will receive confirmation and immediate access to SmartNet features, including TAC support, software updates, and the customer portal with diagnostic and reporting tools.
Frequently Asked Questions
- What is included in the Cisco Smart Net Total Care service? The service includes 24/7 technical support, access to software updates, hardware replacement services, and business intelligence tools through the SmartNet portal to help manage and optimize Cisco solutions.
- How does the 4-hour parts replacement service work? When a hardware failure occurs, a replacement part is prioritized and delivered to your site within four hours, reducing downtime and supporting continuity of critical operations.
- Can I use SmartNet for multiple Cisco devices? Yes. Cisco Smart Net Total Care can be applied to a range of Cisco devices and solutions, providing flexible, consolidated coverage for multi-device environments and simplifying administration under a single contract.
- Is software update access automatic with SmartNet? Access to the latest software updates and upgrades is included, ensuring your fabrics and interconnects receive timely security patches and feature enhancements without separate licensing concerns.
- What makes Smart Net Total Care advantageous for Fabric Interconnects? The combination of proactive support, rapid hardware replacement, continuous software updates, and actionable analytics specifically helps stabilize data center fabric environments, improve operational efficiency, and protect critical workloads.
Customer reviews
Showing - Of Reviews
