Cisco Smart Net Total Care - Extended Service - Service Sntc-8x5xnbd Ucs 6454

Elevate reliability and uptime for your Cisco UCS infrastructure with Cisco Smart Net Total Care Extended Service for the UCS 6454 line. This comprehensive support program delivers enterprise-grade care, combining 8x5 access to Cisco technical assistance, Next Business Day (NBD) exchange for eligible parts, and a streamlined support workflow designed to minimize downtime and maximize the value of your UCS investment. Whether you’re running mission-critical workloads, virtualization, or mixed-scale data center deployments, SNTC-8x5xnbd provides predictable service levels, rapid issue resolution, and a single contractual point of contact for hardware and technical support. With a focus on reliability, operational efficiency, and proactive resource access, this extended service helps IT teams stay aligned with best practices, shorten repair cycles, and maintain service quality even during peak demand periods.

• 8 x 5 x Next Business Day support: Access Cisco’s technical experts during standard business hours, with a commitment to delivering replacement parts or equipment by the next business day for eligible issues. This accelerates incident response, reduces downtime, and keeps critical UCS 6454 workloads running smoothly, enabling IT teams to meet stringent service-level agreements without sacrificing performance or availability.
• Parts replacement included: The Extended Service covers replacement parts as needed to restore normal operation quickly. By coordinating hardware exchange through Cisco, this offering minimizes procurement delays and administrative overhead, helping you maintain uptime and protect against unplanned hardware failures that could disrupt virtualization, storage connectivity, or compute-intensive applications on UCS 6454 platforms.
• Comprehensive coverage for UCS 6454 and related components: This service extends across the connected hardware ecosystem, ensuring core UCS components receive timely support and access to Cisco resources. With coverage spanning essential devices and components, your data center gains a cohesive support experience, reducing the risk of gaps between different product lines and simplifying maintenance planning.
• Single-source support and simplified contract management: With SNTC Extended Service, you work with Cisco as the single point of contact for hardware and technical assistance, simplifying escalation processes and service credits. This consolidated approach reduces vendor coordination overhead, streamlines renewal cycles, and provides a clear, auditable framework for tracking service performance across your UCS environment.
• Predictable costs and scalable coverage: The Extended Service offers predictable pricing and scalable terms that can align with your data center growth. By avoiding surprise maintenance costs and providing a structured renewal path, this service helps IT leaders forecast budgets, manage total cost of ownership, and maintain a steady path to high availability for the UCS 6454 deployment.

Technical Details of Cisco Smart Net Total Care - Extended Service - Service Sntc-8x5xnbd Ucs 6454

Technical details are not provided in the current product data. For exact specifications such as device coverage scope, included hardware and software components, response times, regional availability, and any prerequisites, please refer to the official SNTC documentation or the Cisco support portal using the product's UPC/SKU as reference.

How to install Cisco Smart Net Total Care Extended Service

• Confirm eligibility and identify all UCS 6454 devices to enroll in the SNTC-8x5xnbd coverage.
• Gather device identifiers (model, serial numbers, UPC/SKU) and your Cisco account details to activate the service with your reseller or Cisco partner.
• Purchase or activate the service through your authorized Cisco channel, ensuring the contract aligns with your deployment and required response times.
• Register the devices in the Cisco support portal if required and verify that the SNTC coverage is properly linked to each UCS 6454 unit.
• Stay aligned with renewal timelines and ensure you have an ongoing plan to receive Next Business Day replacement parts as needed.

Frequently asked questions

• Q: What does Cisco Smart Net Total Care Extended Service include?

  A: It provides 8x5 access to Cisco technical assistance, Next Business Day exchange for eligible hardware parts, and ongoing hardware support designed to maximize uptime for Cisco UCS systems such as UCS 6454.

• Q: What devices are covered under this service?

  A: Coverage for Cisco UCS devices including the UCS 6454 line, along with related components specified in the service terms. Always confirm the exact scope with your Cisco reseller during purchase.

• Q: How does Next Business Day replacement work?

  A: When a covered hardware failure is diagnosed, Cisco arranges the shipment of replacement parts or equipment to arrive by the next business day, subject to service availability and regional constraints.

• Q: How do I activate or renew the service?

  A: Activation and renewal are typically handled through your Cisco reseller or partner, who will assign the appropriate SKU and enroll your devices in the SNTC coverage, providing ongoing support credentials and access.

• Q: Can I customize the coverage or upgrade to higher support levels?

  A: Cisco offers a range of SNTC options; you can discuss upgrades or tailored terms with your reseller to match your uptime requirements, device portfolio, and budget.