Cisco Smart Net Total Care Extended Service Sntc 8X5Xnbd Ucs 6454

Elevate reliability and uptime for Cisco UCS infrastructure with Cisco Smart Net Total Care Extended Service for the UCS 6454 line. This enterprise-grade support program delivers proactive, comprehensive care that blends 8x5 access to Cisco technical assistance with Next Business Day (NBD) hardware replacement for eligible parts. Designed for mission-critical workloads, virtualization, and mixed-scale data-center deployments, SNTC Extended Service minimizes downtime, accelerates issue resolution, and provides a single contractual point of contact for hardware and technical support. With a focus on reliability, operational efficiency, and proactive resource access, this extended service helps IT teams stay aligned with best practices, shorten repair cycles, and maintain service quality even during peak demand periods. Enjoy predictable service levels that align with your IT priorities and minimize the risk of unplanned outages that can impact performance and business outcomes.

• 8x5 access to Cisco TAC with Next Business Day (NBD) replacement: Gain remote access to Cisco’s technical experts during standard business hours, plus a commitment to delivering replacement parts or equipment by the next business day for eligible issues. This accelerates incident response, reduces downtime, and helps keep critical UCS 6454 workloads running smoothly, enabling adherence to tight service-level agreements without sacrificing performance or availability.
• Parts replacement included: The Extended Service covers replacement parts as needed to restore normal operation quickly. By coordinating hardware exchanges through Cisco, this offering minimizes procurement delays and administrative overhead, helping you maintain uptime and protect against unplanned hardware failures that could disrupt virtualization, storage connectivity, or compute-intensive applications on UCS 6454 platforms.
• Comprehensive coverage for UCS 6454 and related components: This service extends across the connected hardware ecosystem, ensuring core UCS components receive timely support and access to Cisco resources. Coverage spans essential devices and components, improving maintenance planning and reducing gaps between product lines so your data center operates with cohesion and confidence.
• Single-source support and simplified contract management: With SNTC Extended Service, you deal with Cisco as the single point of contact for hardware and technical assistance. This consolidated approach streamlines escalation, enhances service credits, and reduces vendor coordination overhead, giving you a clear, auditable framework for tracking service performance across your UCS environment.
• Predictable costs and scalable coverage: The Extended Service features predictable pricing and scalable terms that align with data center growth. Avoid surprise maintenance costs and benefit from a structured renewal path designed to accommodate UCS expansion, virtualization demand, and evolving workloads while preserving value and control over the total cost of ownership.

Technical Details of Cisco Smart Net Total Care Extended Service Sntc 8X5Xnbd Ucs 6454

• Service level: Extended Service with 8x5 access to Cisco TAC and Next Business Day hardware replacement for eligible parts, specifically tailored for Cisco UCS 6454 environments.
• Coverage scope: Coverage includes UCS 6454 hardware and related components within the UCS ecosystem, ensuring coordinated support across critical data-center infrastructure to minimize gaps and maximize compatibility.
• Response and resolution: Access Cisco technical assistance during business hours with accelerated issue handling to reduce downtime and maintain throughput for essential workloads.
• Parts replacement: Replacement parts are included under the Extended Service, with coordinated logistics to expedite procurement and minimize operational disruption.
• Single point of contact: Cisco serves as the sole source for hardware and technical support, simplifying escalation processes and service-credit management.
• Activation and renewals: This service is designed to be scalable with your data center growth and includes a clear renewal pathway to maintain consistent coverage as your UCS environment evolves.
• UPC/SKU reference: For precise UPC/SKU information, please refer to the Synnex specifications page using the product reference; the input provided does not include explicit UPC/SKU values.

How to install Cisco Smart Net Total Care Extended Service Sntc 8X5Xnbd UCS 6454

• Verify eligibility and gather identifiers: Collect the UCS 6454 serial numbers, model identifiers, and relevant product IDs. Have your UPC/SKU reference handy for accurate activation, and confirm that your data-center assets fall within the UCS 6454 family supported by SNTC Extended Service.
• Coordinate with Cisco or your authorized partner: Initiate the service by contacting Cisco or your authorized reseller to begin the activation process. Provide your asset list, location details, and desired coverage levels to ensure correct scoping of the Extended Service terms.
• Activate the service: Cisco will establish the SNTC Extended Service on the UCS 6454 fleet, linking your hardware assets to the service contract, and configuring the Next Business Day replacement workflow where applicable.
• Map coverage to assets: Assign the service to all UCS 6454 devices and related components in the environment. Validate that TAC access, escalation paths, and NBD replacement parameters are correctly configured for rapid response.
• Set up onboarding and notifications: Schedule onboarding with Cisco to review service levels, define escalation procedures, and configure proactive monitoring or resource access. Establish renewal reminders to preserve uninterrupted coverage as your data center grows.
• Test service activation: Perform a test call or simulated escalation to ensure that the 8x5 TAC access and NBD replacement processes respond as expected, confirming readiness for real-world incidents.

Frequently asked questions

• Q: What is Cisco Smart Net Total Care Extended Service SNTC 8X5Xnbd UCS 6454?

  A: It is Cisco’s extended-support program for the UCS 6454 server line, delivering 8x5 access to Cisco TAC, Next Business Day hardware replacement for eligible parts, and a streamlined, single-point-of-contact support experience to help ensure uptime and predictable costs in mission-critical data-center environments.

• Q: What does 8x5xNBd mean in practice?

  A: It denotes support availability during standard business hours (8x5) with Next Business Day replacement for eligible hardware as part of the service commitments. This reduces downtime by speeding part delivery and enabling faster recovery from hardware issues affecting UCS 6454 workloads.

• Q: Does SNTC Extended Service cover software or licenses?

  A: The focus of this extended service is hardware and hardware-related support for the UCS ecosystem. Software-specific support and licensing are typically managed through separate agreements; you should consult your Cisco representative for bundled options if software support is required.

• Q: How do I renew or scale the coverage as my data center grows?

  A: The Extended Service is designed with predictable pricing and scalable terms. Renewal and expansion are handled through Cisco or your authorized partner, allowing you to adjust coverage as you add UCS 6454 units or related components, ensuring continuous protection without gaps.

• Q: How quickly can I expect hardware replacement after a reported issue?

  A: For eligible parts, Cisco commits to Next Business Day shipment, subject to service terms and inventory availability. Real-time diagnostics and coordinated logistics help expedite repair cycles and maintain critical workload continuity.