Cisco Smart Net Total Care Extended Service for 100G QSFP28 — 8x7x Next Day Exchange

Unlock enterprise-grade reliability for your high-speed networking with Cisco Smart Net Total Care Extended Service. Specifically designed for 100G QSFP28 deployments and other Cisco devices that rely on next‑day parts replacement, this service delivers proactive support, fast issue resolution, and an investment‑protecting backbone for mission‑critical networks. The Extended Service enhances the standard Smart Net Total Care offering by combining responsive hardware exchanges with dependable parts replacement, ensuring your networks stay online where it matters most. Whether your data center, core backbone, or high‑availability edge needs consistent uptime, this service helps you reduce downtime, streamline asset management, and optimize your overall operational expenditure through predictable maintenance and rapid service delivery.

• 8x7x Next Day Exchange: When a supported component fails or requires replacement, you receive next‑day shipping of a replacement part so your network can return to full operation with minimal disruption. This rapid response is essential for high‑throughput 100G links where every millisecond of downtime translates into business impact.
• Parts Replacement for Peace of Mind: The service includes parts replacement to protect your investment, helping you maintain reliability without unexpected capital outlays. Cisco’s trusted hardware replacement ecosystem ensures you receive genuine parts that fit seamlessly with your existing Cisco platforms.
• Proactive Support and Expertise: Gain access to Cisco’s renowned technical assistance, coverage for configuration questions, and guidance on best practices for deploying and maintaining 100G QSFP28 interfaces and other supported devices. This reduces MTTR and accelerates issue diagnosis with expert insight.
• Value-Driven Asset Management: The Extended Service aligns with your IT budgeting and lifecycle planning. By standardizing support across Cisco devices under a single service umbrella, you simplify procurement, renewals, and service tracking while maximizing the return on investment for your Cisco infrastructure.
• Designed for Mission-Critical Networks: With enterprise-grade coverage and reliable parts replacement, this service helps ensure the resilience of data-center fabrics, campus networks, and backbone links that demand consistent performance and uptime.

Technical Details of Cisco Smart Net Total Care - Extended Service - Service t, 6p 100g Qsfp28

• Service Type: Cisco Smart Net Total Care – Extended Service
• Coverage Model: 8x7x Next Day Exchange includes parts replacement to maintain network availability
• Primary Benefit: Fast hardware exchanges and proactive technical support for Cisco devices that utilize 100G QSFP28 interfaces
• Target Use Case: Enterprise data centers, service provider backbones, and high-availability networks requiring rapid part replacement and expert assistance
• Compatibility Focus: Tailored for Cisco hardware that participates in Smart Net Total Care programs and supports typical 100G QSFP28 configurations

Note: The Technical Details above reflect the core capabilities of the Cisco Smart Net Total Care Extended Service as described for the product category. Exact specifications, part numbers, and service level options are listed in the official catalog and contract documents provided by Cisco and authorized resellers. For precise SKUs and UPC references, consult the official Synnex catalog and your Cisco partner representative. This description emphasizes the service’s value proposition, reliability, and applicability to 100G QSFP28 environments.

How to install Cisco Smart Net Total Care - Extended Service - Service t, 6p 100g Qsfp28

Because this offering is a service contract rather than a physical installation, activation steps focus on enrollment, validation of covered assets, and introducing you to Cisco’s support workflow. The process is designed to be straightforward so your network teams can quickly align the service with their asset inventory and maintenance plans.

• Confirm Eligibility and Coverage: Verify that the target Cisco devices (including 100G QSFP28 interfaces and related hardware) are enrolled in or eligible for the Smart Net Total Care Extended Service with the appropriate contract number and term.
• Gather Asset Details: Collect serial numbers, device models, and location details for all covered equipment to ensure accurate coverage mapping and rapid service dispatch.
• Enroll Through Cisco or Authorized Partner: Work with Cisco Support, your reseller, or your enterprise IT administrator to complete the enrollment. Provide contract IDs, asset inventory, and contact information to enable proactive monitoring and swift service activation.
• Set Up Support Preferences: Choose preferred contact channels, escalation paths, and notification settings so Cisco’s technical staff can reach you promptly when proactive alerts or issues arise.
• Enable Access to Resources: Ensure your teams have portal access to the Cisco Advantage/Smart Net tools, online knowledge bases, and software/firmware update streams that accompany the Extended Service tier.

With enrollment complete, you’ll begin receiving the benefits of proactive diagnostics, rapid parts replacement, and access to Cisco’s technical specialists. This structured activation helps you align service delivery with your change control processes, asset lifecycle management, and capacity planning. While no on-site installation is required for the service itself, you can expect smoother coordination with your network operations center and field technicians, as needed, to support exchange logistics or hardware replacements when identified as necessary by Cisco’s proactive monitoring and your service plan.

Frequently asked questions

• What is Cisco Smart Net Total Care Extended Service? It is an enhanced support and service contract that extends standard Smart Net Total Care coverage, offering 8x7 access with Next Day Exchange and parts replacement to keep Cisco networking gear, including 100G QSFP28 components, operating with minimal downtime.
• What does 8x7x Next Day Exchange mean? It means around-the-clock business days coverage (typically 8 a.m. to 7 p.m. in multiple regions, aligned with enterprise hours) with next-day shipping of replacement parts, helping to reduce downtime for critical network devices.
• Which devices are eligible for this service? The Extended Service is designed for Cisco devices that fall under the Smart Net Total Care program, including those using 100G QSFP28 interfaces, as well as related hardware and system components covered by the contract.
• Does this service include software updates? Yes, Cisco Smart Net Total Care typically provides access to software and firmware updates, maintenance resources, and knowledge bases as part of the contract, alongside hardware support and diagnostics.
• How do I activate the Extended Service? Activation is performed through Cisco or an authorized reseller. You’ll provide your contract details and asset inventory so Cisco can enroll devices, configure monitoring, and set up support workflows aligned with your organization’s processes.