Cisco Smart Net Total Care - Service 8 Ge M12 I

CiscoSKU: 7538441

Price:
Sale price$1,539.16

Description

Cisco Smart Net Total Care - Service 8 Ge M12 I

With so much depending on network availability, even routine issues can ripple through customers, employees, and business outcomes. Cisco Smart Net Total Care delivers the trusted support you need—from the moment you purchase Cisco products to ongoing operations—so you can maximize uptime, minimize risk, and protect your technology investment. The Service 8 Ge M12 I offering combines Cisco’s global support infrastructure with structured service levels, proactive guidance, and easy entitlement management to streamline how you maintain, upgrade, and repair your network. Whether you operate a data center, enterprise campus, branch offices, or hybrid environments, you’ll benefit from rapid access to highly trained engineers, clear escalation paths, and a comprehensive framework that keeps your Cisco devices and software current, secure, and performing at peak efficiency.

  • 24x7 Cisco Technical Assistance Center (TAC) support for fast issue resolution and expert guidance across your Cisco devices and solutions.
  • Hardware replacement and repair options aligned with your service level to help minimize downtime and keep your network online when it matters most.
  • Access to Cisco software updates, security patches, and OS upgrades to maintain compatibility, security, and performance across your technology stack.
  • Proactive monitoring and problem detection that identifies potential issues before they affect users, enabling preemptive optimization and reliability improvements.
  • Unified service management with a single point of contact for entitlements, warranty status, and device coverage across multiple locations and environments.

Technical Details of Cisco Smart Net Total Care - Service 8 Ge M12 I

  • Specifications: Not provided in the product details.

How to install Cisco Smart Net Total Care - Service 8 Ge M12 I

This offering is a service program rather than software to install. Activation and enrollment are managed through the Cisco Customer Experience (CX) portal or your Cisco account representative. To get started, verify your eligibility and obtain the service contract, then enroll your devices by entering serial numbers or SKUs and attaching them to the contract. Configure your preferred support options and escalation preferences to ensure TAC routing and coverage align with your operational needs. If on-site hardware support or replacement is required, coordinate with your authorized reseller or Cisco account team to schedule field service or hardware delivery as dictated by your service level agreement. Ongoing administration can be streamlined through a centralized portal, simplifying entitlement checks, renewal reminders, and device status updates.

Frequently asked questions

  • What is Cisco Smart Net Total Care?
    A: Cisco Smart Net Total Care is a comprehensive service and support program that provides 24x7 technical assistance, hardware and software coverage, and proactive services designed to keep Cisco networks running smoothly and up to date.
  • What does Service 8 Ge M12 I include?
    A: The service package typically includes technical support from Cisco TAC, hardware replacement and repair options per the contract, access to software updates and OS upgrades, proactive monitoring, and unified entitlements management for devices covered under the contract.
  • Will this cover remote and on-site support?
    A: Yes, coverage generally includes remote assistance with escalation to on-site support or field service as defined by the service level agreement and contract terms.
  • How do I activate or enroll the service?
    A: Activation is usually done through the Cisco CX portal or via your Cisco account manager/reseller. You enroll devices by serial numbers or SKUs and attach them to the service contract to begin coverage.
  • How can I check my coverage and entitlements?
    A: The Cisco CX portal provides visibility into coverage status, entitlements, warranty terms, and renewal timelines for all enrolled devices.

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