Cisco Smart Net Total Care - Service for Catalyst 9300 24p 1/10/

In today’s connected world, the reliability of your network directly drives customer satisfaction, employee productivity, and bottom-line results. Cisco Smart Net Total Care (SNTC) is Cisco’s premier service designed to maximize uptime, streamline support, and protect your investment across a growing, mission-critical network. When you deploy a Catalyst 9300-24P switch—renowned for its high performance, PoE+ capabilities, and scalable security—pairing it with Smart Net Total Care elevates your network from a solid platform to a resilient, intelligent backbone for business operations. This service bundle is built to deliver continuous visibility into device health, rapid problem resolution, and predictable outcomes, so your IT team can focus on strategic initiatives rather than firefighting. Whether you’re supporting a campus backbone, a multi-site branch network, or a data center edge, SNTC provides a unified, enterprise-grade support experience that aligns with your network strategy and budget. From proactive monitoring and software updates to 24x7 TAC access and hardware replacements, SNTC is designed to reduce mean time to repair (MTTR), minimize operational risk, and extend the useful life of your Catalyst 9300-24P investment. The Catalyst 9300-24P’s 24 ports of Gigabit Ethernet, PoE+ support for powering wireless access points and IP phones, and its resilient hardware architecture demand a service plan that matches its performance. Cisco CX (Customer Experience) underpins this offering, delivering end-to-end support, fast escalation paths, and a single point of contact for coverage across the entire lifecycle. This description captures the core benefits, how coverage works for the Catalyst 9300-24P, and practical guidance to maximize value from your SNTC enrollment.

• Proactive network monitoring and fast problem detection: Cisco SNTC continuously monitors your Catalyst 9300-24P and related network infrastructure. By analyzing health telemetry, performance trends, and security posture, it identifies anomalies before they disrupt users. This proactive approach reduces outages, speeds up incident resolution, and provides your team with clear, actionable insights that inform capacity planning and configuration optimization.
• Rapid hardware replacement and flexible coverage options: With SNTC, eligible devices benefit from hardware replacement aligned to the chosen service level. Depending on your plan, you can access Next Business Day replacement or enhanced options to minimize downtime during outages. This predictable, policy-driven support helps ensure critical services remain online when hardware failures occur, protecting service levels and user experience.
• Access to Cisco TAC and extensive resources: A core advantage of SNTC is 24x7 access to Cisco’s Technical Assistance Center (TAC) for swift expert guidance. In addition, you gain entry to a comprehensive library of Cisco documentation, best practices, product notes, and self-help resources on Cisco.com, enabling faster triage, knowledge transfer, and streamlined problem resolution for your IT staff.
• Software updates and security advisories: SNTC includes ongoing access to software updates, firmware upgrades, and security advisories for covered devices. Regular updates help maintain compatibility with evolving network requirements, close vulnerabilities, and improve performance and stability on the Catalyst 9300-24P platform.
• Flexible enrollment, scalable coverage, and lifecycle alignment: The service is designed to scale with your network. It supports multi-site deployments, simplifies adding new devices, and aligns with device purchase, warranty timelines, and renewal cycles. Transfers between owners, portfolio consolidation, and tailored bundles allow you to adapt coverage as your network evolves.

Technical Details of Cisco Smart Net Total Care - Service 9300 24p 1/10/

• Service type: Cisco Smart Net Total Care (SNTC) support and maintenance for Cisco devices.
• Covered device family: Catalyst 9300-24P Series switches and related components compatible with SNTC coverage.
• Core benefits: 24x7 access to Cisco TAC, hardware replacement options, ongoing software updates, and access to Cisco.com resources.
• Software and firmware: Access to Cisco IOS Software updates, bug fixes, and security advisories, subject to terms of service.
• Enrollment requirements: Device serial numbers, purchase information, and a valid SNTC contract; devices must be registered under the service catalog.
• Geographic coverage: Global, with field service options depending on location and service level.

how to install Cisco Smart Net Total Care - Service 9300 24p 1/10/

• Step 1: Verify eligibility and collect required details, including the Catalyst 9300-24P serial numbers, SKU, purchase date, and any related UPC or contract identifiers.
• Step 2: Sign into the Cisco service portal and register the SNTC contract, linking the Catalyst 9300-24P devices to the contract to enable coverage.
• Step 3: Confirm that the devices are enrolled under the correct service level, region, and currency to ensure optimal response times and hardware replacement windows.
• Step 4: Configure automated alerts, dashboards, and notification preferences in the Cisco portal to monitor device health, firmware status, and security advisories relevant to Catalyst 9300-24P.
• Step 5: Establish renewal reminders and a lifecycle plan to maintain continuous coverage as your Catalyst 9300-24P hardware ages or is replaced, ensuring uninterrupted service continuity.

Frequently asked questions

• Q: What is Cisco Smart Net Total Care? A: Cisco Smart Net Total Care is Cisco’s comprehensive support and maintenance program that provides 24x7 access to Cisco TAC, hardware replacement options, software updates, and access to Cisco.com resources to help maximize uptime and optimize network performance.
• Q: What devices are covered under the Catalyst 9300-24P SNTC service? A: The service covers Cisco Catalyst 9300-24P Series switches and related components that are part of the SNTC contract, subject to terms, eligibility, and registry of the devices under the contract.
• Q: How do I access software updates and security advisories? A: Software updates and security advisories are available through the Cisco.com portal and are included as part of SNTC for covered devices, with access granted via your service entitlement.
• Q: What are typical response times? A: Response times depend on the service level selected, such as 24x7 TAC access and hardware replacement windows (e.g., Next Business Day), with accelerated options where available by region and contract.
• Q: Can I transfer SNTC coverage to a new owner or device? A: In many cases, coverage can be transferred with proper documentation and adjustments to the contract, ensuring continued support for the new owner or newly deployed Catalyst 9300-24P devices.