Cisco Smart Net Total Care Software Support Service 1 Year

CiscoSKU: 5286386

Price:
Sale price$1,723.97

Description

Experience enterprise-grade reliability with Cisco Smart Net Total Care Software Support Service for a full year. This comprehensive solution delivers 24/7 technical assistance, proactive maintenance, and ongoing software support to keep Cisco networks and collaboration environments performing at peak efficiency. With electronic service delivery and included phone support, you gain faster access to Cisco experts, scalable protection for growing environments, and streamlined maintenance that minimizes downtime and maximizes productivity.

  • 24/7 Cisco TAC support — Round-the-clock access to Cisco’s Technical Assistance Center (TAC), with proactive health checks, rapid issue resolution, and expert guidance to optimize performance and uptime across networks and collaboration environments.
  • Software updates and patches — Access critical software updates, security patches, and upgrade recommendations to keep devices current, secure, and aligned with the latest features and protections.
  • Included phone support — Direct, prioritized phone support to resolve problems quickly, minimize disruption, and ensure business continuity during critical moments.
  • Electronic service delivery — Fast digital activation, online access to resources, and streamlined ticketing that reduces administrative overhead and accelerates service delivery.
  • Flexible one-year coverage — A scalable term designed for growing networks, with renewal options to maintain continuous protection for essential devices and software and predictable budgeting.

Technical Details of Cisco Smart Net Total Care Software Support Service - 1 Year

  • Service type: Electronic Service
  • Support availability: 24x7 Technical Support
  • Duration: 1 Year
  • Included features: Software support, access to Cisco Technical Assistance Center (TAC), software updates, and proactive guidance
  • Delivery method: Electronic delivery for rapid activation and online access
  • Phone support: Included as part of the service package
  • Coverage scope: Eligible Cisco devices and software under the Smart Net Total Care umbrella

How to install Cisco Smart Net Total Care Software Support Service

  • Activate your service in the Cisco support portal or through your authorized Cisco reseller, using the product’s serial numbers or SKUs for accurate registration.
  • Register the eligible devices within your account to ensure correct coverage mapping and entitlement alignment.
  • Confirm the 1-year term and configure renewal reminders to maintain continuous coverage without gaps.
  • Enable access to the Cisco TAC and online resources, including software advisories, updates, and best-practice recommendations.
  • Regularly review service notifications and upgrade guidance to plan maintenance windows and minimize network disruption.

Frequently asked questions

Q: What does the Cisco Smart Net Total Care Software Support Service include?

A: It provides 24x7 technical support, software updates, access to Cisco TAC, electronic service delivery, and included phone support for rapid problem resolution and ongoing guidance.

Q: Who is covered by this service?

A: Eligible Cisco devices and software under the Smart Net Total Care umbrella, as defined during registration with your Cisco account or reseller.

Q: How long does the coverage last?

A: The standard term is one year, with renewal options available to maintain continuous protection for essential devices and software.

Q: How is the service delivered?

A: The service is delivered electronically for rapid activation and online access, complemented by included phone support for urgent issues.

Q: Can the service help with proactive maintenance?

A: Yes. The offering includes proactive guidance, health checks, and upgrade recommendations to optimize performance and minimize downtime.


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