Cisco Smart Net Total Care Solution Support - Extended Service - Service 9300 24-port M

CiscoSKU: 11571072

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Sale price$2,184.28

Description

Cisco Smart Net Total Care Solution Support - Extended Service - Service 9300 24-port M

Experience enterprise-grade protection for your Cisco 9300 24-port M with Cisco Smart Net Total Care Solution Support - Extended Service. This comprehensive service delivers continuous access to technical expertise, rapid parts replacement, and proactive care designed to minimize downtime and keep critical networks online. Built for mission-critical environments, the Extended Service blends reliable, 24/7 support with fast exchange capabilities so that hardware and software issues are resolved swiftly. Whether you’re running a large campus network, a data center edge, or a distributed branch environment, this service helps you maintain peak availability, protect investments, and simplify support contracts across your Cisco IT ecosystem.

  • Round-the-clock access to expert assistance and guidance for urgent network incidents, ensuring you’re never left waiting during peak or off-hours.
  • 24 x 7 x 4 Hour hardware replacement window, enabling rapid restoration of service after eligible failures and reducing planned downtime in busy environments.
  • Exchange-based coverage for both physical parts and electronic components, so you receive replacement elements quickly to bring systems back online with minimal disruption.
  • Comprehensive coverage that includes troubleshooting, problem isolation, and coordinated escalation to help resolve diverse technical issues efficiently.
  • Scalable, enterprise-grade protection designed to align with your growing Cisco deployment, making renewals and contract management straightforward across multiple devices.

Technical Details of Cisco Smart Net Total Care Solution Support - Extended Service - Service 9300 24-port M

  • Service Type: Extended Service
  • Availability: 24x7 access with 4-hour hardware replacement (where eligible)
  • Coverage Model: Exchange - Parts - Physical, Electronic
  • Service Sub Type: Physical service
  • Device/Platform: Cisco 9300 24-port M family
  • Scope: Includes reliable support to resolve technical issues and replacement services to handle mishaps

How to install Cisco Smart Net Total Care Solution Support - Extended Service - Service 9300 24-port M

Activating this extended service is a straightforward process designed to minimize disruption and maximize coverage for your Cisco hardware investment. Below is a practical guide to enroll, activate, and manage the Extended Service on a Cisco 9300 24-port M device.

  • Verify eligibility and purchase the Cisco Smart Net Total Care Extended Service for your 9300 24-port M model, ensuring the correct SKU is selected to match your hardware configuration.
  • Gather essential information such as the device serial number, current support contract details, and the preferred renewal window to align with your procurement cycle.
  • Register the Extended Service in the Cisco Smart Net Total Care enrollment portal or through your authorized Cisco reseller, attaching the 9300 24-port M device entry to the service contract.
  • Confirm inventory accuracy and network topology, including firmware levels and software licenses, so that the portal can reflect an up-to-date baseline for proactive monitoring and coverage.
  • Activate coverage and configure notification preferences, escalation contacts, and reporting cadence to ensure your team receives timely alerts about incidents, renewals, or required actions.

Frequently asked questions

  • Q: What is Cisco Smart Net Total Care Solution Support - Extended Service? A: It is an extended service offering that provides around-the-clock technical assistance, rapid parts replacement, and comprehensive coverage to help keep Cisco devices like the 9300 24-port M online and performing at peak levels.
  • Q: What does 24x7x4 Hour coverage mean? A: It means support is available 24 hours a day, 7 days a week, with a guaranteed four-hour hardware replacement window for eligible incidents, aiming to restore service quickly.
  • Q: What does “Exchange - Parts - Physical, Electronic” indicate? A: It indicates that replacement parts are provided through an exchange program, with options for both physical components and electronic updates as needed to restore functionality.
  • Q: Which devices are eligible for this Extended Service? A: The service is described for the Cisco 9300 24-port M line; eligibility depends on device type and contract terms as verified during enrollment.
  • Q: How do I activate or renew this extended service? A: Activation typically occurs during the Cisco Smart Net Total Care enrollment or renewal process, with contract terms applied to the device entry and automatic renewal reminders set through your account.

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