Cisco SMARTnet - Extended Service - 1 Year - Service

Introducing the Cisco SMARTnet - Extended Service - 1 Year, your ultimate solution for comprehensive IT support and maintenance. This service is designed to keep your Cisco systems running efficiently while providing peace of mind through predictable costs. With Cisco SMARTnet, you gain access to a network of valuable resources and support that ensures your infrastructure remains operational without interruption.

• Comprehensive 24/7 Support: Enjoy 8 x 5 support with next business day on-site maintenance, ensuring that any issues are promptly addressed by highly skilled technicians.
• Predictable Total Cost of Ownership: Budget your IT expenditures accurately with Cisco SMARTnet’s transparent pricing, eliminating unexpected service costs and maintaining financial control.
• Access to Software Updates: Stay ahead of potential vulnerabilities and ensure optimal performance with regular access to the latest software updates and patches provided under the service.
• Expert Technical Assistance: Gain peace of mind knowing that your systems are supported by Cisco’s expert engineers who can assist with troubleshooting and technical inquiries.
• On-site Maintenance: Receive valuable on-site maintenance services without the hassle of traveling; our technicians come to you, saving you time and operational downtime.

Technical Details of Product

• Service Type: Extended Service
• Duration: 1 Year
• Support Coverage: 8 x 5 support
• Response Time: Next Business Day on-site maintenance
• Included Services: Software updates, technical assistance, hardware replacements

How to Install

Installing your Cisco SMARTnet Extended Service is simple and straightforward:

1. Purchase the Cisco SMARTnet service through your authorized Cisco distributor.
2. After purchase, you will receive a confirmation email with your service agreement details.
3. Register your devices online through the Cisco support portal using the service agreement number provided.
4. Once registered, you will gain immediate access to the support resources, including software updates and technical assistance.
5. For on-site service, ensure your support team is aware of the service agreement for scheduling assistance as needed.

Frequently Asked Questions

• What is included in the Cisco SMARTnet service? The Cisco SMARTnet service includes 8 x 5 technical support, access to software updates, and next business day on-site maintenance.
• How do I register my equipment for Cisco SMARTnet? You can register your equipment through the Cisco support portal using your service agreement number provided after purchase.
• Can I renew my Cisco SMARTnet service? Yes, you can renew your Cisco SMARTnet service before the expiration date to ensure continued support and maintenance for your devices.
• What should I do if I encounter an issue with my Cisco equipment? If you encounter an issue, you can contact Cisco's technical support team through the support portal to receive prompt assistance.
• Is there a limit to the number of devices covered under the Cisco SMARTnet service? The number of devices covered depends on the specific service agreement you purchase. Contact your Cisco distributor for more details.

With Cisco SMARTnet - Extended Service, you can ensure that your IT infrastructure is always running at its best, allowing you to focus on growing your business while we take care of your technology needs.