Cisco Smartnet Extended Service 3 Year 9148S 16G Fc Swi

CiscoSKU: 11314537

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Sale price$1,249.12

Description

Maximize uptime and protect your investment with Cisco SMARTnet Extended Service for the 9148S 16G Fibre Channel Switch. This three-year coverage delivers robust technical support, rapid hardware replacement, and a flexible service delivery designed for enterprise storage networks where latency and data integrity are non-negotiable. Whether you manage a data center, a virtualization cluster, or a demanding SAN environment, SMARTnet Extended Service provides reliable access to Cisco’s engineering expertise, predictable maintenance costs, and a streamlined path to issue resolution. The combination of physical and electronic service options means your networking hardware and software stay current, your fault-domain is minimized, and your team can focus on strategic initiatives rather than reactive repairs. Comprehensive 3-year coverage for the Cisco 9148S 16G FC Switch is engineered to minimize downtime and maximize network reliability in storage-area networks and high-performance computing environments. With this extended service, you gain sustained access to Cisco’s engineering support, enabling faster problem diagnosis and resolution that keeps critical data paths available. Eight-by-five (8x5) technical support with Next Business Day exchange ensures timely assistance during standard business hours and rapid hardware recovery. If a fault occurs, Cisco coordinates a replacement exchange by the next business day in eligible cases, reducing mean time to repair and preserving service levels for your SAN fabric. This flexible, parts-inclusive service provides both physical parts when needed and remote, software-based support to accelerate troubleshooting, diagnose issues, and document resolutions for quick reference. The swap-based replacement model helps keep your storage network online during maintenance windows or unexpected faults, preserving throughput and data integrity across the fabric. With SMARTnet Extended Service, you can plan maintenance timelines, budget confidently for coverage, and rely on Cisco’s trusted service ecosystem to meet enterprise service-level expectations and compliance requirements.

  • 3-year coverage with 8x5 technical support and Next Business Day exchange to minimize downtime and keep critical data paths active, even during routine maintenance or unexpected faults.
  • Parts-inclusive service with hardware replacement and remote diagnostics to accelerate issue resolution, reduce MTTR, and ensure you stay current with software guidance and documentation access.
  • Dual-mode service delivery combining physical parts and electronic service support so your 9148S 16G FC Switch benefits from both on-site parts availability and remote engineering resources.
  • Swap-based replacement approach keeps your SAN fabric online while components are replaced or repaired, preserving throughput and data integrity across your storage network.
  • Predictable operating costs and enterprise alignment that support budgeting, maintenance planning, and compliance requirements across your data center ecosystem.

Technical Details of Cisco SMARTnet - Extended Service - 3 Year - Service 9148s 16g Fc Swi

  • Service type: Cisco SMARTnet Extended Service for the 9148s 16G Fibre Channel Switch, combining hardware-centric support with software and engineering resources.
  • Duration: 3 years of continuous coverage designed to align with hardware refresh cycles and enterprise maintenance planning.
  • Coverage window: 8x5 business hours, supporting daytime operations and standard business activities.
  • Support and replacement framework: 8x5 technical support with Next Business Day exchange in eligible cases to minimize downtime and accelerate fault resolution.
  • Inclusions: Parts as needed, remote diagnostics, software guidance, and documentation access to streamline troubleshooting and knowledge transfer for IT teams.

how to install Cisco SMARTnet Extended Service - 3 Year - Service 9148s 16g Fc Swi

Enrolling and activating Cisco SMARTnet Extended Service for the 9148S 16G Fibre Channel Switch is designed to be straightforward, with emphasis on rapid onboarding so your storage network begins benefiting from coverage quickly. Begin by confirming the exact device model (9148S 16G FC Switch) and gathering the device serial number, SKU, and any relevant inventory identifiers. Contact Cisco or an authorized Cisco channel partner to initiate the SMARTnet Extended Service enrollment, selecting the 3-year coverage option and confirming the desired start date for service. Provide the required device identifiers and the service-level preferences (8x5 hours, Next Business Day exchange eligibility, and any regional considerations). Once activated, you will receive confirmation of the coverage and access to Cisco’s support portal and knowledge base. During deployment windows, ensure your storage fabric topology is clearly documented, including zoning and fabric path layouts, to expedite diagnostics and remote support. Maintain up-to-date software and firmware levels on the 9148S switch as recommended by Cisco, so remote diagnostics and engineering guidance deliver maximum value. If a hardware fault occurs, Cisco logistics will coordinate the Next Business Day replacement where eligible, and your IT staff can track the repair process through the service portal. Regular service reviews with your Cisco account team will help align maintenance milestones with planned hardware refresh cycles, ensuring a smooth, predictable path to continuous performance in your SAN environment.

Frequently asked questions

  • What does Cisco SMARTnet Extended Service cover for the 9148S 16G FC Switch? It provides three years of continuous coverage with 8x5 technical support, Next Business Day exchange in eligible cases, parts as needed, remote diagnostics, software guidance, and access to documentation. The service is designed to minimize downtime, maintain data integrity, and keep your Fibre Channel fabric operating at peak performance.
  • What is the benefit of the Next Business Day exchange? The Next Business Day exchange reduces mean time to repair by ensuring that a replacement component is shipped promptly to you, helping to preserve service levels for your SAN fabric during faults or maintenance windows.
  • How does the 8x5 coverage work? 8x5 coverage means technical support is available during standard business hours on weekdays, with proactive assistance during normal operating times to guide troubleshooting, software guidance, and documentation access. In eligible scenarios, hardware exchanges occur on the next business day.
  • Are hardware parts included in the service? Yes. The parts-inclusive nature of the service means that physical components required to restore or upgrade the 9148S switch are provided as needed, reducing downtime and speeding restoration of service.
  • How can I activate or enroll in SMARTnet Extended Service? Activation typically involves coordinating with Cisco or an authorized partner, providing device identifiers (model, serial number, SKU) and selecting the 3-year coverage window. Activation confirms the service terms, start date, and how to access remote diagnostics, software guidance, and documentation through Cisco’s support portal.

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