Cisco SMARTnet - Extended Service - Service

Cisco SMARTnet - Extended Service is the premier solution designed to ensure your networking hardware operates at peak efficiency. This all-encompassing service not only enhances the performance of your Cisco systems but also provides robust support, allowing your organization to thrive without interruption. With predictable total cost of ownership, Cisco SMARTnet gives you the assurance and reliability you need to focus on your core business functions. Discover how Cisco SMARTnet can help you streamline your operations and maintain your competitive edge.

• Comprehensive Support: Cisco SMARTnet delivers 8 x 5 x Next Business Day support, providing you with immediate access to technical assistance and prompt hardware replacement whenever necessary.
• Cost-Effective Maintenance: Benefit from a predictable total cost of ownership, enabling better budgeting and financial planning for your IT infrastructure.
• Peace of Mind: The physical exchange feature guarantees that your hardware will be replaced swiftly, reducing downtime and maximizing productivity.
• Enhanced Usability: The physical service subtype ensures improved usability and efficiency, keeping your systems running smoothly and effectively.
• Reliable Hardware Replacement: The dependable exchange service helps maintain the efficiency of your Cisco hardware, ensuring seamless operations without interruptions.

Technical Details of Cisco SMARTnet - Extended Service

• Service Type: Extended Service
• Coverage: 8 x 5 x Next Business Day
• Service Subtype: Physical
• Replacement Service: Yes
• Predictable Total Cost of Ownership: Yes

How to Install Cisco SMARTnet - Extended Service

Getting started with your Cisco SMARTnet - Extended Service is simple:

1. Purchase the Cisco SMARTnet service for your Cisco hardware through an authorized Cisco partner or online.
2. Receive your service contract and access credentials via email or postal service.
3. Log into your Cisco account to activate your service and register your devices.
4. Ensure your hardware is eligible for the SMARTnet service by checking compatibility on Cisco’s official website.
5. Once registered, you can begin utilizing the technical support and replacement services according to your contract terms.

Frequently Asked Questions

• What is Cisco SMARTnet? Cisco SMARTnet is a service offering from Cisco that provides technical support, software updates, and replacement services for Cisco networking hardware.
• What does 8 x 5 x Next Business Day mean? This indicates that the service provides support eight hours a day, five days a week, with next business day replacement for any faulty hardware.
• Is the service transferable? Yes, Cisco SMARTnet services can be transferred to another eligible device within the terms specified by Cisco.
• How do I renew my Cisco SMARTnet service? Renewal can be completed through your Cisco account or by contacting your Cisco partner before the expiration date of your existing service contract.
• Can I get support for any Cisco device with SMARTnet? Cisco SMARTnet covers specific eligible Cisco hardware; please check Cisco’s website for a list of supported devices.