Cisco SMARTnet Onsite - Extended Service - Service Catalyst 3650 24 Po

CiscoSKU: 10674449

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Sale price$1,500.26

Description

Cisco SMARTnet Onsite - Extended Service - Service Catalyst 3650 24 Po

Protect your Cisco Catalyst 3650 24 PoE deployment with the reliability of Cisco SMARTnet Onsite Extended Service. This service elevates your network's uptime by delivering guaranteed on-site support, rapid response, and comprehensive coverage for both physical hardware and electronic resources. With 8 x 5 coverage and Next Business Day on-site response, you can trust your critical network infrastructure will stay up to date, secure, and performing at its best.

  • 8 x 5 x Next Business Day on-site support ensures fast, predictable response times to keep your network running smoothly.
  • On-site Exchange and Parts & Labor coverage means replacement hardware and skilled technicians arrive at your location to resolve issues quickly.
  • Physical and Electronic coverage provides access to both hands-on hardware service and Cisco’s digital support resources, firmware, and documentation.
  • Designed specifically for Cisco Catalyst 3650 24 PoE deployments, delivering tailored support for your PoE-enabled switch stack.
  • Peace of mind with a replacement service option included to minimize downtime and maintain business continuity.

Technical Details of Cisco SMARTnet Onsite - Extended Service - Catalyst 3650 24 Po

  • Service Type: Extended On-site service for Cisco Catalyst 3650 24 PoE.
  • Response Window: 8 x 5 x Next Business Day on-site support]
  • Coverage: On-site visit, hardware replacement (Exchange), and Parts & Labor included.
  • Delivery Method: On-site service performed at the customer location.
  • Includes: Physical hardware support and access to electronic support resources (spare parts replacement and digital documentation).
  • Compatibility: Cisco Catalyst 3650 with 24 PoE ports; suitable for typical PoE deployments in enterprise networks.
  • Activation: Requires purchase/activation of SMARTnet Onsite Extended Service and recognition within Cisco’s service portal through your account or reseller.

How to install Cisco SMARTnet Onsite - Extended Service for Catalyst 3650 24 Po

  • Verify eligibility and purchase: Confirm that your Catalyst 3650 24 PoE switch is covered by SMARTnet Onsite Extended Service and complete the activation process through Cisco or your authorized reseller.
  • Gather required details: Have your device model, serial number, and installation location ready to streamline activation and on-site scheduling.
  • Activate the service: Access Cisco’s SMARTnet activation portal or contact your reseller to activate the extended service against your device.
  • Coordinate the on-site visit: If an issue arises, schedule an on-site visit by a Cisco-certified technician for Next Business Day response, and provide access instructions and site contact information.
  • Prepare for support: Ensure access to the device, available power, and any necessary network diagrams or credentials to facilitate rapid diagnosis and hardware replacement if needed.

Frequently asked questions

  • Q: What is Cisco SMARTnet Onsite Extended Service for Catalyst 3650 24 PoE?
  • A: It is a comprehensive support offering that provides on-site technical assistance, hardware replacement, and parts & labor coverage for Cisco Catalyst 3650 24 PoE deployments, with an 8x5 and Next Business Day response window.
  • Q: What does the 8 x 5 x Next Business Day coverage mean?
  • A: It means technical support is available during business hours (8 a.m. to 5 p.m. local time) on weekdays, and a technician will arrive on-site by the next business day after a service request is opened and approved.
  • Q: Does this service include replacement parts?
  • A: Yes. Parts & Labor coverage is included, along with hardware replacement enhancements through the on-site Exchange service when applicable.
  • Q: Is electronic support included?
  • A: Yes. The package includes access to Cisco's electronic resources, documentation, and digital support tools in addition to hands-on hardware service.
  • Q: How do I activate SMARTnet Onsite Extended Service?
  • A: Activation typically occurs through Cisco or your authorized reseller. You’ll need the device model, serial number, and service contract details to enroll the Catalyst 3650 24 Po into SMARTnet Onsite Extended Service and schedule the initial onsite visit if needed.

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