Cisco SMARTnet Premium - Extended Service - Service 10g Mr, Full C

CiscoSKU: 10609467

Price:
Sale price$1,692.86

Description

Cisco SMARTnet Premium - Extended Service - Service 10g Mr, Full C

Experience enterprise-grade reliability with Cisco SMARTnet Premium Extended Service. This comprehensive support solution delivers 24x7 coverage, rapid four-hour response, and proactive hardware exchange tailored for 10G MR Full C configurations. Designed to keep critical networks operating at peak performance, SMARTnet Premium offers predictable total cost of ownership and peace of mind by blending expert engineering with timely on-site and replacement services. Whether you’re managing a data center, campus network, or distributed branch architecture, this service line helps you minimize downtime, optimize maintenance, and accelerate issue resolution so your team can focus on strategic initiatives rather than firefighting.

  • 24x7x4 Hour Exchange for rapid hardware replacements. Access Cisco-certified engineers around the clock and benefit from a guaranteed four-hour response window, ensuring critical links stay energized and service levels are preserved even during peak loads or off-hours. This minimizes downtime and keeps business operations uninterrupted.
  • Physical service for on-site support and replacement. The physical service subtype translates to hands-on maintenance, with hardware exchanges or on-site interventions when needed. This arrangement provides work stability, faster restoration times, and reduced disruption to your everyday workflows, especially in environments where uptime is non-negotiable.
  • Coverage tailored to Cisco 10G MR Full C configurations. The service is aligned with your specific hardware profile, enabling optimized diagnostics, firmware advisories, and targeted configuration guidance. This ensures the support experience matches the exact capabilities and requirements of your 10G MR Full C devices.
  • Predictable budgeting with transparent total cost of ownership. SMARTnet Premium consolidates support and maintenance into a clear, fixed-cost model, helping finance teams forecast annual spend, avoid surprise repair bills, and plan capacity with confidence.
  • Access to Cisco-certified engineers and proactive maintenance guidance. Benefit from direct access to Cisco experts who can troubleshoot complex issues, provide best-practice recommendations, and deliver proactive firmware notices to prevent incidents before they impact operations.

Technical Details of Cisco SMARTnet Premium - Extended Service - Service 10g Mr, Full C

  • Get this information from the "specifications" section of the product from https://ec.synnex.com/ using product "UPC" or "SKU" as reference

How to install Cisco SMARTnet Premium - Extended Service - Service 10g Mr, Full C

  • Step 1: Verify eligibility and purchase. Confirm your device model (10G MR Full C) and ensure SMARTnet Premium is the active service on the catalog entry, including the correct contract term and coverage level.
  • Step 2: Activate the service. Use the Cisco SmartNet portal or engage with your Cisco partner to link your device to the SMARTnet contract, attaching the appropriate device serial numbers, location details, and any site-specific notes.
  • Step 3: Configure service level and replacement preferences. Specify your preferred coverage window (24x7) and selected replacement method (Exchange or on-site) within the contract to align with operational requirements and maintenance windows.
  • Step 4: Prepare for support requests. Maintain organized device documentation, network topology diagrams, and issue histories to expedite escalation and resolution when service requests are opened.
  • Step 5: Maintain ongoing compliance. Track renewal dates, hardware coverage status, and any required firmware advisories or device inventory changes to ensure uninterrupted support and accurate invoicing.

Frequently asked questions

  • What is Cisco SMARTnet Premium - Extended Service? Cisco SMARTnet Premium Extended Service is a comprehensive support offering that provides round-the-clock technical assistance, rapid 4-hour hardware replacement, and physical service—such as on-site support—for Cisco devices, designed to maximize uptime and minimize operational risk.
  • What does "Extended Service" cover? It covers proactive monitoring, direct access to Cisco engineers, hardware replacement options, and coverage for eligible Cisco products. This combination is intended to simplify maintenance budgeting while reducing downtime.
  • What does the "Physical" sub-type imply? The Physical sub-type indicates that the service includes hands-on hardware intervention or on-site replacement, enabling faster restoration and reducing downtime associated with remote-only support.
  • Is this service compatible with 10G MR Full C devices? Yes. The product description references 10G MR Full C hardware profiles; always verify device model, serial numbers, and site details in the contract documentation to confirm exact coverage.
  • How do I contact Cisco Support under SMARTnet Premium? Access is usually through the Cisco Support Portal (SmartNet) or via your Cisco partner. You will need your contract ID, device serials, and site locations to initiate requests or schedule replacements.
  • Does SMARTnet Premium affect total cost of ownership? Yes. It provides predictable pricing and budgeting by consolidating support and maintenance into a fixed-cost framework, while delivering rapid response and hardware replacement when necessary.

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