Cisco Software Application Support Plus Upgrades (SASU) - 1 Year - Service

The Cisco Software Application Support Plus Upgrades (SASU) - 1 Year - Service is an essential offering for organizations looking to ensure their Cisco software applications run seamlessly. This service provides comprehensive support, ensuring that your systems remain up-to-date, secure, and functioning at their best. With the SASU service, businesses can enjoy peace of mind knowing they have expert assistance available around the clock. Optimize your operations and minimize downtime with this reliable support solution that emphasizes cost predictability and operational efficiency.

• 24/7 Technical Support: Gain access to around-the-clock technical support, ensuring that any issues are promptly addressed, allowing for uninterrupted productivity.
• Comprehensive Upgrades: Stay ahead with regular software upgrades that enhance functionality and security, keeping your Cisco applications current and effective.
• Predictable Cost of Ownership: With a fixed annual fee, the SASU service allows for planned budgeting, minimizing unexpected costs associated with software maintenance.
• Phone Support Included: Direct access to expert technicians via phone means you can resolve issues quickly and efficiently without the need for extended wait times.
• Electronic and Physical Support: Receive both electronic and physical support options tailored to your needs, ensuring you have access to the best resources for your Cisco applications.

Technical Details of Product

• Service Type: Cisco Software Application Support Plus Upgrades
• Duration: 1 Year
• Support Availability: 24/7 Technical Support
• Support Channels: Phone, Electronic Communication
• Cost Model: Predictable Total Cost of Ownership

How to Install

To take full advantage of the Cisco Software Application Support Plus Upgrades (SASU), follow these simple steps:

1. Purchase the SASU service through an authorized Cisco partner or the Cisco website.
2. Receive your service confirmation and access credentials via email.
3. Log in to your Cisco account to activate your support service.
4. Download any required software updates as prompted by your Cisco application.
5. Contact Cisco support via phone or email should you encounter any issues during installation or activation.

Frequently Asked Questions

• What is included in the SASU service? The SASU service includes 24/7 technical support, access to software upgrades, and both electronic and physical support options.
• How do I know when to upgrade my software? Cisco will notify you of available upgrades as part of the SASU service, and you can also check your Cisco account for updates.
• Is there a contract renewal process? Yes, you will receive notifications before your service expires, allowing you to renew your SASU service easily.
• Can I get support for multiple products with a single SASU service? Each SASU service typically covers a specific product or application, so separate services may be required for different Cisco products.
• What should I do if I encounter a problem? Contact Cisco's technical support via phone or electronic communication for immediate assistance with your issue.