Cisco Software Support (SWSS) - 3 Year - Service

Enhance the reliability and efficiency of your Cisco software with the Cisco Software Support Service (SWSS). This essential service is designed specifically for businesses that rely on Cisco software applications, ensuring your software remains up-to-date and fully functional. With comprehensive support that includes maintenance, updates, and upgrades, SWSS maximizes your investment in Cisco products and provides peace of mind with award-winning technical assistance available around the clock.

• Comprehensive Software Maintenance: SWSS provides essential maintenance for your licensed Cisco software applications, ensuring they operate smoothly and efficiently.
• 24/7 Technical Assistance: Gain access to the Technical Assistance Center (TAC) for expert support on software issues around the clock, minimizing disruptions to your business operations.
• Regular Updates and Major Upgrades: Benefit from minor updates and major upgrades that keep your software in line with the latest innovations and performance improvements.
• Ongoing Innovation and Resources: Access a wealth of online resources and ongoing innovations that help you leverage your Cisco software to its fullest potential.
• Peace of Mind: With a required minimum attachment of 12 months, you can invest in long-term support, reducing costs and enhancing your business value.

Technical Details

• Product Type: Software Support Service
• Service Duration: 3 Years
• Support Availability: 24/7 Technical Assistance Center
• Upgrade Entitlement: Includes major upgrades and minor updates
• Minimum Attachment Requirement: 12 months

How to Install

To initiate your Cisco Software Support Service (SWSS), follow these simple steps:

• Purchase the SWSS through a Cisco authorized partner or directly from Cisco.
• Register your Cisco software product on the Cisco support website.
• Activate your SWSS by linking it to your registered product, ensuring a hassle-free experience.
• Access the Technical Assistance Center (TAC) as needed for ongoing support and updates.
• Stay informed about major updates and ongoing innovations through your Cisco account.

Frequently Asked Questions

• What is Cisco Software Support Service (SWSS)? SWSS is a comprehensive support service for Cisco software applications that offers maintenance, updates, upgrades, and access to expert technical assistance.
• How long is the SWSS service valid for? The Cisco Software Support Service is available for a duration of 3 years, with a minimum attachment requirement of 12 months.
• How can I access technical assistance? You can access the Technical Assistance Center (TAC) 24/7 for any software-related issues or inquiries.
• Are software upgrades included in SWSS? Yes, SWSS includes both major upgrades and minor updates for your licensed Cisco software applications.
• What if I need more than just software support? SWSS is designed to be comprehensive, but for additional services, you can explore other Cisco support offerings or consult with your Cisco account representative.