Cisco Software Support (SWSS) - Service

Enhance your business operations with the Cisco Software Support Service (SWSS), a comprehensive support solution tailored for your Cisco software applications. This all-in-one service ensures you have access to necessary software maintenance, updates, and upgrade entitlements, allowing your business to maximize productivity while minimizing costs. With Cisco's award-winning technical assistance, you can ensure uninterrupted application availability, making SWSS a vital investment in your software infrastructure.

• 24/7 Access to Technical Assistance Center (TAC): Receive expert support for your software issues anytime, ensuring help is just a call away.
• Comprehensive Software Maintenance: SWSS provides major upgrades, minor updates, and ongoing maintenance for your licensed software applications, keeping them running smoothly.
• Access to Ongoing Innovation: Stay ahead of the curve with access to the latest features and improvements, enhancing your software's performance and capabilities.
• Extensive Online Resources: Benefit from a wealth of online materials, guides, and resources that help you troubleshoot and optimize your Cisco software.
• Investment Protection and Increased Reliability: SWSS safeguards your investment, ensures software reliability, and adds value through consistent updates and support.

Technical Details of Cisco Software Support (SWSS)

• Provides end-to-end support for all Cisco software applications.
• Required attachment minimum of 12 months.
• Award-winning technical assistance available 24/7.
• Includes major upgrades, minor updates, and ongoing maintenance.
• Access to online resources and innovation updates.

How to Install

Installing Cisco Software Support Service (SWSS) is straightforward. Follow these steps to get started:

1. Visit the Cisco website and log in to your account.
2. Select the software application you want to support.
3. Add the Software Support Service (SWSS) to your cart.
4. Complete the checkout process and confirm the required 12-month attachment.
5. Once your purchase is complete, you will receive confirmation and details on accessing the Technical Assistance Center (TAC).

Frequently Asked Questions

• What is the duration of the Cisco Software Support Service? The Cisco Software Support Service (SWSS) has a required minimum attachment of 12 months.
• What kind of support is available through SWSS? SWSS provides 24/7 access to the Technical Assistance Center (TAC) for software-related issues, as well as regular software updates and maintenance.
• Can I access online resources with SWSS? Yes, subscribers of SWSS have access to extensive online resources, including troubleshooting guides and best practices for optimizing Cisco software.
• How do I renew my SWSS subscription? Renewing your SWSS subscription can be done through your Cisco account on the website, where you'll be prompted to extend your service before the current term expires.
• Is there a limit to the software applications that SWSS can support? No, SWSS supports a wide variety of Cisco software applications. However, check specific eligibility for individual software products when purchasing.