Description
Cisco Software Support Service (SWSS) is your go-to solution for ensuring that your Cisco software applications run smoothly and effectively. Designed for organizations that prioritize reliability and comprehensive support, SWSS allows businesses to dedicate their efforts to growth and innovation, alleviating the worries associated with software management. With 24/7 access to expert assistance, continuous maintenance, and innovative updates, SWSS is the support service that enhances the value of your Cisco software products.
- 24/7 Access to Technical Assistance Center (TAC): Receive expert support any time you need it, day or night, ensuring software issues are resolved quickly and efficiently.
- Comprehensive Software Maintenance: Enjoy major upgrades, minor updates, and ongoing maintenance for your licensed software applications, keeping them performing at their best.
- Ongoing Innovation Access: Stay competitive with access to the latest features and enhancements, making sure your software is always up to date with industry standards.
- Online Resources: Tap into a wealth of online resources, including documentation and tutorials, to maximize the potential of your Cisco software and enhance your team's expertise.
- Investment Protection: SWSS safeguards your investment by increasing reliability and performance, allowing you to focus on your business with peace of mind.
Technical Details of Cisco Software Support Service (SWSS)
- Service Type: Software Support
- Support Availability: 24/7
- Minimum Attachment Duration: 12 months
- Major Upgrades: Included
- Minor Updates: Included
- Maintenance Services: Included
How to Install Cisco Software Support Service (SWSS)
Installing Cisco Software Support Service (SWSS) is a straightforward process:
- Visit the Cisco website to review the software products you own and identify which ones are eligible for SWSS.
- Select the SWSS option for your desired software and add it to your cart.
- Complete the purchase process, ensuring to review the terms and conditions, including the 12-month minimum attachment requirement.
- Once your purchase is confirmed, you will receive an email with instructions on how to access the Technical Assistance Center (TAC) and additional online resources.
- If you encounter any questions during the installation process, do not hesitate to reach out to the TAC for prompt assistance.
Frequently Asked Questions
- What is Cisco Software Support Service (SWSS)? SWSS is a comprehensive support service that provides maintenance, updates, and technical assistance for your Cisco software applications, ensuring they operate effectively.
- How long is the minimum commitment for SWSS? The minimum commitment for SWSS is 12 months.
- Can I receive support outside of normal business hours? Yes, you can access the Technical Assistance Center (TAC) 24 hours a day, 7 days a week.
- What types of updates are included with SWSS? SWSS includes major upgrades, minor updates, and ongoing maintenance for licensed software applications.
- Is there any additional cost for online resources? No, access to online resources is included as part of your SWSS subscription.
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