Description
Cisco Solution Support – Extended Service: 10gbps License For ASR
Unlock enterprise-grade reliability with Cisco Solution Support Extended Service for ASR, delivering a comprehensive 10 Gbps license that enhances performance, security, and uptime. This offering combines 8x7x Next Day Exchange and robust parts replacement to minimize downtime and keep your critical networks running smoothly. Built for businesses that depend on consistent connectivity and fast issue resolution, this service brings Cisco’s renowned expertise directly to your network environment, helping you protect investments, streamline operations, and stay ahead of evolving demands.
With Cisco Solution Support Extended Service, you gain a proactive, service-level partnership that goes beyond basic troubleshooting. The program is designed to deliver predictable service outcomes, clearer budgeting, and direct access to Cisco engineering resources. Whether you’re underwriting a data center, a branch network, or a globally distributed environment, this license ensures your ASR (Aggregation Services Router) platforms have the throughput, support, and replacement options needed to maintain business continuity. In today’s fast-paced digital landscape, the combination of 8x7 support and next-day hardware exchange translates into tangible uptime, faster mean time to repair (MTTR), and greater confidence in your network operations.
- Comprehensive 8x7x Next Day Exchange and Parts Coverage ensures rapid response to incidents and reduced downtime, so your team can focus on delivering services rather than firefighting network issues.
- Hardware replacement and proactive parts availability are included, reducing the risk of extended outages due to component failure and enabling a smoother maintenance cycle for mission-critical environments.
- The 10 Gbps license for ASR provides the necessary bandwidth and data-forwarding capability to support high-demand workloads, streaming applications, disaster recovery traffic, and secure VPNs across global locations.
- Direct access to Cisco technical experts and escalation channels accelerates problem resolution, ensuring faster root-cause analysis and more efficient workaround implementation when needed.
- Designed to protect your network investments with predictable service levels, clear scope, and a simplified renewal path that aligns with IT budgeting and procurement cycles.
Technical Details of Cisco Solution Support - Extended Service - Service 10gbps License For Asr
- Service Type: Extended Service featuring 8x7x Next Day Exchange and comprehensive Parts Replacement
- Coverage Window: 8x7x availability with Next Business Day hardware exchange to minimize downtime
- License Scope: 10 Gbps throughput license for Cisco ASR series routers
- Compatibility: Applicable to supported Cisco ASR models, subject to model eligibility and contract terms
- Includes: Access to Cisco technical support, case management, and replacement parts as needed
- Delivery/Activation: License activated via Cisco’s entitlement and licensing processes, with guidance from your Cisco account team or partner
- Renewal: Available through standard Cisco renewal channels with consistent terms and predictable pricing
- Assurance: Service commitments aligned with Cisco’s enterprise support standards and uptime objectives
How to install Cisco Solution Support - Extended Service - Service 10gbps License For ASR
Activation of the 10 Gbps ASR license through Cisco Solution Support Extended Service is designed to be straightforward and integrated with your existing Cisco support framework. The process focuses on license activation, service alignment, and ensuring your devices recognize the updated capacity and coverage. Below is a practical guide to help you move from purchase to full service readiness without disrupting ongoing operations.
- Verify device compatibility and confirm your ASR model qualifies for the 10 Gbps license, along with any prerequisites in your current support contract.
- Coordinate with your Cisco account representative or partner to initiate the Extended Service activation and obtain the official license entitlement details.
- Access the Cisco licensing portal or your partner’s licensing portal to apply the 10 Gbps license to the applicable ASR device or contract.
- Validate license activation on the ASR device by checking system logs, throughput settings, and license status to confirm that the 10 Gbps capacity is recognized and available.
- Review the service coverage window (8x7x Next Day Exchange) within the portal and document escalation contacts, warranty terms, and renewal dates for continuity.
- Update network documentation and asset inventories to reflect the new license, ensuring procurement, change management, and security teams are aligned.
Frequently asked questions
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Q: What is Cisco Solution Support – Extended Service?
A: It is a comprehensive support offering from Cisco that extends hardware and software support, provides priority access to Cisco engineers, and delivers coordinated service delivery to help maximize network uptime and performance. -
Q: What does 8x7x Next Day Exchange include?
A: The service includes coverage during specified business hours with next-day hardware exchange and parts replacement to minimize downtime and keep critical systems online. -
Q: Is the 10 Gbps license compatible with all ASR models?
A: The license is designed for Cisco ASR routers and is subject to model compatibility and existing contracts; confirm with your Cisco representative during procurement. -
Q: How do I activate or install the license?
A: Activation is performed through the Cisco licensing process or your partner portal, followed by validation on the ASR device and alignment with your support contract. -
Q: Can I renew or extend this service after the initial term?
A: Yes. Renewal is available through Cisco's standard renewal channels, with terms designed to preserve coverage, throughput, and service continuity. -
Q: What kinds of issues are covered under this Extended Service?
A: Coverage typically includes hardware failures, software-related incidents affecting supported devices, and escalation through Cisco’s technical support ecosystem to resolve problems efficiently.
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