Cisco Solution Support Extended Service Soln Supp 8X5Xnbd One Nexus 3172T

CiscoSKU: 5688707

Price:
Sale price$1,713.71

Description

Protect and optimize your Cisco Nexus 3172T deployment with Cisco Solution Support Extended Service Soln Supp 8X5Xnbd One Nexus 3172T. This enterprise-grade 8x5 service is designed to keep your network performing at peak efficiency by combining rapid hardware replacements, comprehensive protection for both hardware and software, and direct access to Cisco experts when you need them most. Whether you’re safeguarding core data center infrastructure or multi-site campus networks, this extended service aligns with your IT goals, delivering peace of mind, faster issue resolution, and predictable cost management. With Next Business Day exchange, you minimize downtime and maintain uptime for critical workloads, databases, and applications that drive your business forward.

  • 8x5 coverage with Next Business Day exchange: Rapid hardware replacements and accelerated resolution during your business hours to minimize downtime and keep essential services online.
  • Comprehensive hardware and software protection: Physical protection for devices and controllers, plus electronic protection that covers firmware and software updates, security patches, and critical protection measures.
  • Priority access to Cisco experts: Direct, expedited access to experienced engineers, clear escalation paths, and expanded visibility into Cisco’s knowledge base, best practices, and engineering advisories.
  • Predictable maintenance costs: Reduced exposure to expensive outages and easier budgeting with a service that scales with your network and evolving requirements.
  • Swift, streamlined replacement workflow: A dependable process to restore service quickly across data centers and distributed locations, minimizing disruption to business operations.

Technical Details of Cisco Solution Support Extended Service Soln Supp 8X5Xnbd One Nexus 3172T

  • Service type: Extended Service with 8x5 coverage, focused on mission-critical network infrastructure.
  • Coverage scope: Hardware components and essential software services related to the Nexus 3172T deployment, including firmware and software updates, security patches, and core management utilities.
  • Response and resolution: Priority response during business hours with Next Business Day exchange for failed hardware components and expedited case handling to accelerate problem resolution.
  • Delivery model: Direct access to Cisco engineers, escalation pathways, and access to Cisco advisories and knowledge resources to support planning, deployment, and optimization.
  • Intended environment: Enterprise data centers, campus networks, and multi-site environments leveraging Nexus 3172T switches and related infrastructure.
  • Financial impact: Helps forecast total cost of ownership by stabilizing maintenance expenditures and reducing the likelihood of unplanned outages that disrupt operations.

How to install Cisco Solution Support Extended Service Soln Supp 8X5Xnbd One Nexus 3172T

Activating and maximizing the value of Cisco Solution Support Extended Service for your Nexus 3172T starts with a straightforward engagement designed to minimize friction and expedite coverage. Follow these practical steps to ensure a smooth setup and ongoing optimization:

  • Confirm eligibility and purchase: Work with Cisco or an authorized Cisco reseller to confirm that your Nexus 3172T deployment qualifies for the Extended Service plan and complete the purchase. Gather relevant device information, including model (Nexus 3172T), serial numbers, and site locations to align coverage precisely with your infrastructure.
  • Register the service and devices: Provide required details to enroll the Nexus 3172T devices under the Extended Service contract. Designate primary and secondary contacts, specify escalation preferences, and align service hours with your IT operations to ensure timely support during business hours.
  • Map support processes to your ITSM: Integrate the service with your incident management, change management, and problem management processes. Document escalation paths, communication channels, and contact points so Cisco engineers can engage quickly when issues arise.
  • Prepare replacement logistics: Confirm the logistics for Next Business Day exchange, including shipping addresses, receiving contacts, and any site-specific access requirements. Establish a clear plan for rapid hardware replacement to minimize downtime during incidents.
  • Plan for updates and ongoing engagement: Schedule regular reviews with Cisco to discuss firmware updates, security patches, and proactive guidance. Maintain access to Cisco advisories and enable your IT team to apply recommended updates in a timely, controlled manner.

Frequently asked questions

What is Cisco Solution Support Extended Service Soln Supp 8X5Xnbd One Nexus 3172T?

This is an enterprise-grade support plan from Cisco that provides eight-hour coverage on business days (8x5) for your Nexus 3172T network infrastructure. It includes Next Business Day exchange for failed hardware, comprehensive protection for both hardware and software, and direct access to Cisco engineers and resources to help you rapidly resolve issues, protect devices, and maintain steady, predictable IT operations.

What devices and components are covered under this extended service?

The service is designed for core network elements related to the Nexus 3172T deployment, including hardware components, controllers, and essential software services. It encompasses firmware and software updates, security patches, and necessary protective measures to keep devices compliant, secure, and performing as intended.

What does Next Business Day exchange mean for my organization?

Next Business Day exchange guarantees that, when a covered hardware component fails, Cisco initiates a hardware replacement to ensure continued service with minimal downtime. The exact exchange process is defined by the service agreement but is designed to shorten recovery time and reduce disruption to critical workloads.

How does this service help with cost predictability and budgeting?

By providing a predictable maintenance framework and a defined replacement and escalation process, the Extended Service helps IT teams forecast maintenance expenditures and avoid unexpected repair costs. The service reduces the risk of costly outages and supports a steadier total cost of ownership for network infrastructure.

What kind of access do I get to Cisco experts?

Customers receive priority access to Cisco engineers, with streamlined case handling, faster escalation, and expanded visibility into Cisco’s knowledge base, best practices, and engineering advisories. This access supports faster problem resolution and more proactive guidance aligned with your IT roadmap.

How should I prepare my team and environment to maximize this service?

Prepare by documenting escalation contacts, aligning maintenance windows with vendor recommendations, registering devices and contracts, and ensuring your IT team has access to Cisco advisories and update streams. Regular reviews with Cisco can help you stay ahead of potential issues and optimize network performance over time.

Is this service suitable for data centers and multi-site networks?

Yes. The Extended Service is specifically designed for enterprise environments, including data centers, campus networks, and distributed locations. It supports Nexus 3172T deployments across multiple sites, helping to stabilize operations, shorten downtime, and maintain consistent performance across your entire network footprint.

With Cisco Solution Support Extended Service Soln Supp 8X5Xnbd for One Nexus 3172T, organizations gain a robust, scalable, and proactive support framework that aligns with modern IT governance and security requirements. The combination of 8x5 coverage, Next Business Day exchange, and dual protection for hardware and software delivers a reliable foundation for uptime-sensitive applications and services. The program’s emphasis on rapid access to Cisco experts, clear escalation paths, and a streamlined replacement workflow helps IT teams focus on strategic initiatives instead of firefighting. In a network world where uptime matters, this extended service provides the peace of mind that your Cisco investments are safeguarded, your support needs are met quickly, and your network can evolve with confidence.


Customer reviews

(0)

0 Out of 5 Stars


5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
0


Showing - Of Reviews


You may also like

Recently viewed