Cisco Solution Support - Extended Service - Service Supply Soln Supp 8x5xnbd

CiscoSKU: 7118653

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Sale price$1,533.65

Description

Cisco Solution Support - Extended Service - Service Supply Soln Supp 8x5xnbd

Discover Cisco Solution Support Extended Service, a comprehensive service plan crafted to keep your Cisco solutions performing at peak. With 8x5 coverage and next-business-day hardware exchange, this service delivers reliable, enterprise-grade support that minimizes downtime, accelerates issue resolution, and protects your IT investments.

  • 8x5x Next Business Day Exchange ensures rapid hardware replacement to minimize downtime and keep your network and critical systems online.
  • Extended service coverage provides ongoing expert assistance for Cisco solutions, delivering proactive guidance and technical support when you need it most.
  • Parts replacement service helps you handle mishaps with fast, on-demand parts to restore system functionality quickly and reduce operational risk.
  • Reliable service supply solution focused on enterprise-grade reliability, with clear SLAs, robust escalation paths, and consistent support experience.
  • Cisco-focused compatibility designed to work seamlessly with Cisco architectures, devices, and configurations across multiple deployments.

Technical Details of Cisco Solution Support - Extended Service - Service Supply Soln Supp 8x5xnbd

  • Coverage: 8x5x Next Business Day Exchange
  • Service Type: Extended Service
  • Part Replacement: Included
  • Response Time: Next Business Day
  • Scope: Cisco solutions and related hardware
  • On-site Availability: Available in select regions

How to install Cisco Solution Support - Extended Service - Service Supply Soln Supp 8x5xnbd

  • Review eligible assets and confirm the service contract details with your Cisco account team or partner.
  • Provide asset identifiers (serial numbers or tag IDs) to associate devices with the Extended Service plan.
  • Activate the service through your Cisco account portal or partner portal, confirming coverage and region.
  • Specify preferred support options (on-site vs. exchange) and establish escalation contacts.
  • Maintain documentation and track service requests through Cisco support channels to ensure timely resolution.

Frequently asked questions

  • Q: What does 8x5x Next Business Day mean?

    A: It refers to business-hours support from Monday to Friday with hardware exchange delivered by the next business day to help minimize downtime.

  • Q: Does this cover both hardware and software issues?

    A: This Extended Service focuses on hardware exchange and parts replacement for Cisco solutions. Software support may be covered under other Cisco service offerings.

  • Q: Is on-site support available?

    A: On-site availability depends on your region and asset coverage. Check with your Cisco representative for exact regional options.

  • Q: How do I activate the service?

    A: Activation is completed through your Cisco account team or partner by sharing asset details and confirming coverage to enroll devices in the Extended Service plan.

  • Q: What should I do if I experience an issue?

    A: Submit a service request through the Cisco support portal or contact your designated account team. You will receive guidance on parts replacement or next-day exchange based on your contract terms.


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