Cisco SP Base Extended Service — 1 Year for 10 Gigabit Ethernet Transceivers

Protect your Cisco SP Base investment with a robust, 1-year extended service plan designed for critical network infrastructure. This service delivers around-the-clock support, rapid problem resolution, and reliable hardware replacement for your 10 Gigabit Ethernet transceivers, ensuring maximum uptime and predictable operational costs. With 24/7 assistance and a fast 4-hour replacement window, your network stays resilient even in demanding environments, giving you peace of mind and a clear path to sustained performance.

• Comprehensive 1-year extended service for Cisco SP Base hardware with 24/7 support and a 4-hour hardware replacement window. This ensures minimal downtime and maintains service continuity across your most mission-critical links, including 10 Gigabit Ethernet transceivers.
• Exchange-based protection that safeguards your investment by replacing failed components quickly. The program minimizes outages and preserves the value of your Cisco SP Base deployment by keeping devices up-to-date with reliable parts and timely replacements.
• 24x7 phone support included to resolve problems fast. Access expert Cisco engineers whenever issues arise, from configuration questions to troubleshooting, ensuring rapid guidance and issue resolution around the clock.
• 4-hour replacement service response time for rapid restoration of service. The accelerated replacement window is designed to support high-availability networks, reducing downtime and keeping critical paths active.
• Value-adding coverage that stabilizes maintenance costs and extends the lifespan of your Cisco SP Base setup. By combining guaranteed support with dependable replacements, this service helps protect your network investment and improve total cost of ownership.

Technical Details of Cisco SP Base - Extended Service

• Source: ec.synnex.com — Specifications tied to the product's UPC/SKU (exact UPC/SKU not disclosed in this listing).

How to install Cisco SP Base - Extended Service

Because this is a service contract rather than a physical product, there is no hardware installation required. Activation and enrollment are performed through your Cisco account representative or approved service provider. Follow these steps to ensure proper activation and coverage alignment with your network:

• Gather essential information including your service contract details, device identifiers (serial numbers or asset tags) for the Cisco SP Base hardware you want covered, and the intended start date for the service.
• Confirm the product reference (UPC/SKU) with your Cisco account manager to ensure accurate activation in the service portal and to map coverage to the correct 10 Gigabit Ethernet transceivers and related components.
• Submit activation through your Cisco portal or authorized reseller, specifying the 24x7 support and 4-hour replacement terms to align with your network’s uptime requirements and maintenance windows.
• Verify that the Extended Service is associated with all relevant SP Base devices and transceivers in your environment. Document the activation in your internal change-management records for future audits and renewals.
• Keep the activation and contact details in a readily accessible location for escalation during outages. Ensure escalation paths are up-to-date so critical issues are directed to the right team immediately.

Frequently asked questions

• What is included with the Cisco SP Base Extended Service? This 1-year service provides around-the-clock 24/7 phone support, priority problem resolution, and a 4-hour hardware replacement/exchange option to protect your Cisco SP Base deployment—specifically for 10 Gigabit Ethernet transceivers and related components.
• How fast is hardware replacement? The program features a 4-hour replacement service, ensuring that failed components are swapped quickly to minimize downtime and maintain network availability.
• Is phone support available around the clock? Yes. 24/7 phone support is included, allowing you to reach a Cisco engineer at any time for configuration questions, diagnostics, or urgent issue escalation.
• Does this service protect my investment? Absolutely. The exchange-based coverage helps preserve the value of your Cisco SP Base hardware by providing prompt replacements and reliable service across your deployment.
• How do I activate or renew the service? Activation typically occurs through your Cisco account representative or approved service provider. You will need to provide device identifiers, contract details, and confirm coverage terms. Renewals are handled through the same channel to extend protection as your network grows.