Description
The Cisco Unified Computing Warranty Plus Onsite is a vital solution for organizations that depend on the Cisco Unified Computing System (UCS) for optimal performance and operational efficiency. This extended warranty ensures that your systems are continuously protected and supported, allowing you to concentrate on your core business activities without the stress of system failures. With this warranty, you gain access to 24/7 support, quick response times, and professional on-site assistance, making it essential for maintaining the reliability of your computing infrastructure.
- Extended Warranty Coverage: This warranty provides an additional year of protection beyond the standard manufacturer warranty, safeguarding your investment in Cisco UCS technology and ensuring long-term performance.
- 24 x 7 x 4 Hour Support: Benefit from round-the-clock support with a guaranteed response time of just four hours for urgent issues, which minimizes downtime and helps get your systems back to normal operations swiftly.
- On-Site Support: Enjoy the convenience of direct, on-site assistance from Cisco professionals at your location. This personal touch reduces downtime and enhances your business operations.
- Phone Support Service: Access reliable telephone support that provides efficient and knowledgeable assistance whenever you require help. No need to worry; support is always just a call away.
- Exchange Replacement Service: Take advantage of quick exchange services for hardware issues, ensuring that your operations experience minimal disruption during any problems.
Technical Details of Product
- Product Type: Extended Warranty
- Duration: 1 Year
- Service Hours: 24/7
- Response Time: 4 Hours
- Support Type: On-site and phone support
How to Install
To install the Cisco Unified Computing Warranty Plus Onsite, follow these simple steps:
- Purchase the Cisco Unified Computing Warranty Plus Onsite through a certified vendor or directly via Cisco.
- Upon purchase, you will receive a confirmation email with your warranty details.
- Register your warranty by following the instructions included in your confirmation email.
- In case of any hardware issues, contact Cisco support using the phone number provided in your warranty documentation.
- If necessary, schedule an on-site visit and ensure you have your warranty details available for quick reference.
Frequently Asked Questions
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Q: What does the Cisco Unified Computing Warranty Plus Onsite cover?
A: This warranty provides extended coverage for your Cisco Unified Computing System, including on-site support and exchange replacement services. -
Q: How quickly can I expect a response after contacting support?
A: The warranty includes a commitment to respond within four hours for any urgent issues you may encounter. -
Q: Can I purchase this warranty if my manufacturer warranty is still active?
A: Yes, you can purchase the Cisco Unified Computing Warranty Plus Onsite at any time, even while your manufacturer's warranty is still in effect. -
Q: Do I need to register my warranty?
A: Yes, it’s important to register your warranty as soon as you purchase it to ensure you receive all the benefits associated with your coverage. -
Q: What happens if I need service outside of normal hours?
A: The warranty provides 24/7 support, allowing you to reach out to Cisco support at any time, day or night.
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