Elo 2002L 20" Class LCD Touchscreen Monitor - 16:9 - 20 ms

EloSKU: 7829448

Price:
Sale price$692.10

Description

Elo 2002L 20" Class LCD Touchscreen Monitor - 16:9 - 20 ms

The Elo M-Series 2002L is a 20-inch widescreen LCD touchscreen designed to excel in busy public environments such as retail kiosks, point-of-sale stations, hospitality desks, and digital signage. This monitor embodies Elo’s renowned TouchPro PCAP technology, delivering a fast, accurate, tablet-like touch experience across multiple points. Its edge-to-edge, zero-bezel glass creates a clean, modern aesthetic that blends seamlessly with any storefront or service counter, while the anti-glare surface minimizes reflections in bright ambient lighting. Built for reliability in high-traffic settings, the 2002L pairs a slim, retail-hardened chassis with a robust touch interface to help streamline consumer interactions, reduce errors, and boost overall productivity. The combination of a 16:9 widescreen display, LED backlighting, and a responsive 20 ms touch response makes it an ideal solution for engaging customers through interactive content, rich media, and dynamic applications.

Designed for easy integration into existing systems, the Elo 2002L emphasizes durability, clarity, and intuitive operation. The touch experience is crafted to feel natural and fluid, with palm-rejection and accurate tracking that accommodates everyday gestures such as tapping, swiping, and multi-touch gestures. The high-clarity surface is optimized for retail lighting conditions, ensuring legibility of on-screen text, graphics, and promotional media even in storefront windows or brightly lit lobbies. Whether used as a self-service kiosk, dining room ordering station, or salesperson-assisted display, the 2002L is built to withstand the daily wear-and-tear of a customer-facing environment while delivering dependable performance and a premium user experience.

  • Zero-bezel edge-to-edge glass and immersive visuals — The sleek, seamless front panel creates a modern, professional appearance and minimizes dead space around the display. The edge-to-edge glass design supports smooth, uninterrupted visuals for media-rich content, interactive apps, and product demonstrations, helping capture customer attention and guide engagement in busy environments.
  • TouchPro PCAP with 10-point multi-touch — Elo’s advanced capacitive touch technology provides a responsive, tablet-like experience with precise finger input, multi-touch gestures, and reliable palm rejection. The 10-point touch capability supports complex interactions, enabling intuitive navigation, fast checkout processes, and interactive product discovery for shoppers at self-serve stations or digital signage kiosks.
  • Anti-glare surface for bright environments — The anti-glare coating reduces reflections from overhead lighting or direct sunlight, maintaining legibility and reducing eye strain for customers and staff during long shifts. This feature is especially valuable for storefront displays, markets, and hospitality venues where glare can compromise readability and engagement.
  • Retail-hardened durability in a compact form — Built for the rigors of public use, the Elo 2002L combines a slim footprint with rugged construction and reliable performance. It is designed to endure frequent touch interactions, accidental bumps, and rigorous cleaning regimens common in POS desks and self-service kiosks while maintaining a professional, ship-ready appearance.
  • Widescreen 16:9 display with fast 20 ms touch response — The 20-inch class screen delivers an expansive, cinematic viewing area for video, images, and interactive content. The 20 ms touch response helps ensure smooth, lag-free interactions during checkout, surveys, digital menus, and promotional experiences, contributing to higher engagement and customer satisfaction.

Technical Details of Elo 2002L

  • Display: 20.0" diagonal, widescreen LCD, 16:9 aspect ratio
  • Backlight: LED backlight for energy efficiency and consistent brightness
  • Touch Technology: Elo TouchPro PCAP capacitive multi-touch
  • Touch Points: 10-point multi-touch capability for versatile interactions
  • Surface: Edge-to-edge glass with anti-glare coating to minimize reflections
  • Design: Zero-bezel, retail-hardened chassis ideal for public-facing use
  • Response Time: 20 ms touch response for quick and accurate input
  • Form Factor: Compact footprint suitable for crowded POS counters and kiosks

How to install Elo 2002L

To install the Elo 2002L, begin by choosing a stable mounting option that fits your space and workflow. Place the monitor on a solid surface or secure it to a mounted stand or wall mount that is appropriate for a 20-inch display. Ensure the mounting solution provides good cable management and accessibility for maintenance. Connect the power supply to a reliable power source, then attach the display to your computer or POS system using the appropriate video connection. If your system requires touch input, connect the USB touch interface to enable the TouchPro PCAP functionality and drive the touch driver as prompted by your operating system. Power on the display and your host device, and allow the driver software to initialize. Depending on your environment, you may need to calibrate the touch interface or adjust calibration settings to align touch input precisely with screen coordinates. Finally, calibrate brightness, contrast, and color settings to match your store lighting and brand guidelines, and test a variety of gestures to confirm responsiveness and accuracy across all touch points. For optimal performance, keep the monitor clean using approved cleaning methods to preserve the anti-glare coating and edge-to-edge glass. If you update your POS or kiosk software, verify that touch interactions continue to function smoothly after software changes.

Frequently asked questions

  • Q: What is the screen size and aspect ratio of the Elo 2002L?
  • A: The Elo 2002L features a 20-inch class display with a 16:9 widescreen aspect ratio, optimized for media-rich content and interactive experiences.
  • Q: What type of touch technology does it use?
  • A: It uses Elo TouchPro PCAP capacitive multi-touch, offering responsive 10-point touch input for intuitive interactions and gestures.
  • Q: How many touch points does the monitor support?
  • A: The monitor supports 10-point multi-touch, enabling complex gestures and collaborative interactions in busy environments.
  • Q: What is the benefit of the zero-bezel edge-to-edge design?
  • A: The zero-bezel design provides a clean, contemporary look, reduces visual interruptions, and makes cleaning and maintenance easier in public spaces.
  • Q: Is the display durable for retail use?
  • A: Yes. The Elo 2002L is described as retail-hardened, engineered to withstand frequent touch interactions and high-traffic environments typical of POS and kiosk deployments.
  • Q: What is the response time for touch input?
  • A: The touch response time is 20 milliseconds, enabling quick, fluid input and smooth on-screen feedback for customers and operators.
  • Q: Do I need special software to use the touch features?
  • A: In most cases, touch functionality is supported by standard touch drivers provided by Elo, and your operating system will guide you through any necessary calibration steps.
  • Q: What environments is the Elo 2002L best suited for?
  • A: It is well-suited for self-service kiosks, point-of-sale terminals, digital signage with interactive capabilities, and hospitality check-in or ordering systems where reliable, precise touch input is essential.

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