EPOS Cradle

EPOSSKU: 6021827

Price:
Sale price$215.80

Description

EPOS Cradle

Discover the EPOS Cradle, the premium base station engineered for the IMPACT 5000 wireless DECT series. Built for busy offices where teams share spaces and devices, it delivers triple connectivity to PC/softphone, mobile and desk phone, so calls can be managed across platforms without swapping gear. The Cradle synchronizes with the EPOS IMPACT ecosystem to provide consistent audio quality, reliable connectivity, and simple, desk-friendly operation. Whether you're coordinating a quick call from your laptop, joining a conference on a desk phone, or taking a hands-free call from a mobile device, the EPOS Cradle keeps everything aligned in one elegant solution. Designed with hot-desking in mind, it makes it easy for different users to log in to their preferred audio setup at any station, while preserving the brand's renowned acoustic clarity and robust wireless performance. The cradle supports docking for wired EPOS headsets, speakerphones, or Bluetooth headsets through the BTD 800 USB dongle, delivering flexible, plug-and-play access to the full feature set of the IMPACT 5000 ecosystem.

  • Triple connectivity for seamless calls - The EPOS Cradle is engineered to connect simultaneously to PC or softphone, a mobile device, and a desk phone, delivering uninterrupted audio routing and smooth handoffs between ecosystems. In practice, you can answer a call on your computer, transfer to your desk phone without redialing, or bring a conference line onto the desk phone for a quick group call. This integrated approach eliminates the friction of juggling devices, reduces missed calls, and supports efficient workflows across hybrid work arrangements.
  • Optimized for hot-desking - In dynamic office spaces, users move between desks. The EPOS Cradle supports quick sign-in, configurable user profiles, and a consistent audio setup at each workstation. That means headsets, volume, and call routing behave the same way no matter who sits down. The result is a faster start to focus time, fewer misrouted calls, and better collaboration across teams as they rotate through shared spaces.
  • Versatile headset integration - Dock a wired EPOS headset for instant use with your PC/softphone, connect a speakerphone for conference calls, or pair a Bluetooth headset via the BTD 800 USB dongle for wireless flexibility. This multi-path compatibility lets teams choose the audio path that best fits the task, from focused individual calls to small-group meetings, all without swapping hardware.
  • Robust, reliable audio - The EPOS Cradle leverages DECT wireless technology within the IMPACT 5000 ecosystem to deliver crisp, natural voice transmission across busy office environments. The solution minimizes interference, reduces echo and background noise, and maintains a stable connection even in high-density settings. With the cradle, you gain dependable performance for daily calls, conference sessions, and critical client conversations.
  • Easy deployment and ecosystem compatibility - Built to slot into the EPOS IMPACT 5000 family, the Cradle aligns with EPOS software and hardware for streamlined setup, centralized management, and ongoing support across enterprise deployments. IT teams benefit from predictable provisioning, consistent user experiences, and simplified maintenance across a distributed workforce.

Technical Details of EPOS Cradle

  • Designed for: EPOS Cradle supports the IMPACT 5000 wireless DECT series base station ecosystem.
  • Connectivity: triple connectivity to PC/softphone, mobile and desk phone for flexible call routing.
  • Headset options: docks a wired EPOS headset, uses a speakerphone, or connects a Bluetooth headset via the BTD 800 USB dongle.
  • Bluetooth integration: BTD 800 USB dongle enables seamless Bluetooth headset pairing with the IMPACT 5000 environment.
  • Deployment context: optimized for busy office environments and hot-desking scenarios to maximize collaboration and minimize setup time.

How to install EPOS Cradle

  • Place the EPOS Cradle on a stable desk near your computer and power source, ensuring there is ample space to dock headsets and access any USB ports needed for the dongle.
  • Connect the BTD 800 USB dongle to your computer to enable Bluetooth headset pairing. If required, install any necessary drivers or software from EPOS or your IT department.
  • Power on the cradle and verify connection to the IMPACT 5000 base station. Follow on-screen prompts or your softphone setup to enable PC/softphone, mobile, and desk phone routing.
  • Dock a wired EPOS headset for immediate use, connect a conference speakerphone for group calls, or pair a Bluetooth headset via the BTD 800 dongle. Ensure the appropriate audio path is selected in your softphone settings.
  • Test end-to-end audio: answer a call on the PC, transfer to mobile, or route to the desk phone. Adjust volume levels and status indicators as needed to suit your workspace and ensure reliable communication.

Frequently asked questions

  • Q: What is EPOS Cradle?

    A: EPOS Cradle is a premium base station for the IMPACT 5000 wireless DECT series, delivering triple connectivity to PC/softphone, mobile and desk phone, and supporting docking for wired EPOS headsets, speakerphones, or Bluetooth headsets via the BTD 800 USB dongle.

  • Q: Which devices can connect to the EPOS Cradle?

    A: It supports PC/softphone, mobile devices, and desk phones through its triple-connectivity design, and allows docking of wired EPOS headsets, speakerphones, or Bluetooth headsets using the BTD 800 USB dongle.

  • Q: How does hot-desking work with this cradle?

    A: The cradle is built to suit busy office environments, enabling quick access to audio setups across shared workstations. Users can pair and use their headset or conference devices at different desks while maintaining seamless connectivity with the IMPACT 5000 ecosystem.

  • Q: Do I need to install special software?

    A: In many cases, the BTD 800 USB dongle and IMPACT 5000 base ship with the necessary firmware and software to enable triple connectivity and headset docking. If prompted, follow standard driver or software installation procedures from EPOS or your IT team.

  • Q: Can I use Bluetooth and wired devices at the same time?

    A: The EPOS Cradle is designed to support multiple audio pathways via its triple connectivity, allowing the use of wired headsets, speakerphones, and Bluetooth headsets as needed for calls and conferences. Always ensure you select the correct audio path in your softphone settings for optimal performance.


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