EPOS IMPACT SC 260 Headset

The EPOS IMPACT SC 260 Headset is engineered for office professionals and contact center agents who demand clear communication, dependable performance, and all-day comfort. This wired, double-sided headset offers superior voice clarity and immersive sound for calls, conferences, and multimedia tasks. Crafted with soft memory-foam ear cushions, an adjustable headband, and a durable construction, the SC 260 is built to reduce fatigue during long shifts while keeping you focused on the conversation. Its noise-cancelling microphone isolates your voice from ambient noise, ensuring every customer feels heard and understood. With simple plug-and-play USB connectivity and intuitive inline controls, you can answer, mute, volume-adjust, and mute without disrupting your workflow. The EPOS IMPACT SC 260 delivers a professional-grade audio experience that integrates smoothly with leading UC platforms and softphone applications, helping teams stay productive, responsive, and connected in a fast-paced work environment.

• Crystal-clear audio for calls and multimedia: Wideband sound and precise voice reproduction make conversations natural and easy to understand, reducing miscommunication during customer interactions and meetings.
• All-day comfort for prolonged wear: Lightweight design, adjustable headband, and plush memory-foam ear cushions provide long-lasting comfort, even through back-to-back calls and long shifts.
• Effective noise management: A high-quality, noise-cancelling microphone trims unwanted background noise, enabling focused conversations and fewer call-backs due to miscommunication.
• Effortless control and durability: Inline controls for mute and volume keep essential functions at your fingertips, while a robust, double-sided build stands up to busy office environments.
• Plug-and-play USB connectivity with broad compatibility: Simple USB connection, compatible with Windows and macOS, and optimized for major UC platforms and softphones for seamless integration.

Technical Details of EPOS IMPACT SC 260 Headset

• Form factor: Wired, double-sided headset designed for office use and contact centers
• Connection: USB (wired) for reliable PC and softphone integration
• Microphone: Noise-cancelling boom microphone to suppress ambient noise
• Driver: 28 mm neodymium drivers for clear voice and immersive audio
• Frequency response (headset): 20 Hz – 20 kHz; (microphone): 100 Hz – 10 kHz
• Impedance: Approximately 32 ohms for consistent performance with standard USB audio devices
• Sensitivity: Tailored for clear speech with comfortable headset playback
• Cable length: Approximately 1.5 meters for flexible desk arrangement
• Controls: In-line mute and volume controls for quick adjustments during calls
• Weight: Lightweight design with comfortable ergonomics suitable for extended wear
• Compatibility: Windows and macOS platforms with broad UC and softphone compatibility
• Durability: Built to withstand daily use in busy office and contact center environments

How to install EPOS IMPACT SC 260 Headset

• Connect the headset to an available USB port on your computer or docking station using the included USB cable.
• Allow your operating system to recognize the device and install any required drivers automatically for plug-and-play setup.
• Set the EPOS IMPACT SC 260 as the default playback and recording device in your computer’s sound settings to ensure audio is routed correctly.
• Open your preferred communication application (UC client, softphone, or video conferencing tool) and select EPOS IMPACT SC 260 as the active audio device for calls and media.
• Use the inline controls to mute/unmute, adjust volume, and answer or end calls without leaving the headset, keeping your workflow smooth and uninterrupted.

Frequently asked questions

• Is the EPOS IMPACT SC 260 headset wired or wireless? It is a wired USB headset designed for reliable, continuous performance in busy work environments.
• Does the SC 260 work with both Windows and macOS? Yes, it is compatible with Windows and macOS and is designed to work with major UC platforms and softphones.
• What kind of microphone does it have? The headset features a noise-cancelling boom microphone that reduces background noise for clearer voice capture.
• Can I use the headset for multimedia in addition to calls? Yes, the SC 260 delivers clear audio for calls, conferencing, and multimedia playback, making it versatile for different tasks.
• How do I control volume and mute? Inline controls on the cable provide quick mute and volume adjustments without interrupting your workflow.